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Key Chrysler Dodge Jeep Ram of Rochester

Rochester, NH

Overview
Employees
Reviews
Vehicles
4.5
775 Reviews
At Key Chrysler Dodge Jeep Ram of Rochester, our mission is to deliver exceptional customer service at every step of the ownership journey. We aim to make every step—from shopping to ownership—clear, easy, and stress-free. With knowledgeable, attentive professionals and convenient service amenities, we strive to exceed expectations, build lasting relationships, and ensure every customer feels valued and well-supported.
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401 N Main Street

Rochester, NH

03867

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Showing 775 reviews

February 26, 2026

My service provider Matt was a joy to work with. Very easy-going process throughout. More

by RYANCHALOUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Crummley
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Feb 26, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

It’s great to hear that our service team made the process easy and enjoyable for your Ram 1500. Thanks for the five-star rating and for choosing us for your service visit. Lowest Price. Best Service. The Difference is Key!

February 25, 2026

Excellent service and communication They are always on time or early. They are always kind courteous and pleasant More

by Jlevasseur818
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 25, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for sharing your positive experience with our team. We’re glad our service and communication met your expectations and that our staff was prompt and courteous. We appreciate the opportunity to care for your Jeep Grand Cherokee and look forward to assisting you again. Lowest Price. Best Service. The Difference is Key!

February 23, 2026

Got me in last minute for an oil change - quick and efficient! Thank you More

by amandakrupski
Recommend Dealer
Yes
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Feb 24, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

It’s great to hear we could fit your Jeep Grand Cherokee L in on short notice for an oil change and complete it efficiently. Thank you for the five-star rating; we look forward to assisting you in the future. Lowest Price. Best Service. The Difference is Key!

February 22, 2026

I have no complaints all service was performed as it should have been good job More

by reshapescissor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We’re pleased that our team could perform the service on your Dodge Grand Caravan as expected. Thank you for the positive feedback. Lowest Price. Best Service. The Difference is Key!

February 18, 2026

I was disappointed that I got no phone calls telling me what they were finding with the car. Also, I brought it in at 9 AM ( actually the night before ) and at 3 PM. It still wasn't finished. I hope when t More

by Jane17
Recommend Dealer
Yes
Employees Worked With
i think Matthew
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Feb 19, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you, Jane, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 16, 2026

The tech rotated the tires but did not put proper air pressure in tires. Found out next day when truck pressure warnings were activated. More

by RKONOPKA61
Recommend Dealer
No
Employees Worked With
Steve
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Feb 20, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 14, 2026

Always knowledgeable, and they don't talk down to me, that's rare for women More

by Melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 14, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Hearing that our staff treated you with knowledgeable, respectful service when you brought in your Dodge is fantastic. Thank you for trusting us with your vehicle. We’re here to support you whenever your Dodge needs attention. Lowest Price. Best Service. The Difference is Key!

February 11, 2026

Every aspect of my experience was excellent. The sales team were all very friendly, knowledgabe, and professional. I would highly recommend this business. More

by Kurt.thomas777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irina
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Feb 11, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for sharing that every part of your experience exceeded expectations and that our sales team provided friendly, knowledgeable, and professional service. We hope you’re enjoying your Toyota 4Runner and appreciate your recommendation. We look forward to assisting you again. Lowest Price. Best Service. The Difference is Key!

February 10, 2026

It took an unreasonably long amount of time 6+ hours. I arrived at dealership knowing exactly what vehicle I wanted and with a check from my bank in hand, should have been on and out of there in a 1/3 of More

by seumas.stadig
Recommend Dealer
No
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Feb 14, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 10, 2026

Great. One of the most memorable auto purchases I have ever had. It was actually fun. More

by IMPALADAKID
Recommend Dealer
Yes
Employees Worked With
Tommy, and Killian
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Feb 10, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

It’s fantastic to hear your purchase was both memorable and enjoyable. Thank you for sharing your enthusiasm, and we look forward to helping you again down the road.

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