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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
631 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 631 reviews
May 20, 2025
Started with a gentleman named Michael, he treated my father and I with the upmost respect. When service manager Jennifer came back from Vacation she took over the claim and was very rude and unprofessio father and I with the upmost respect. When service manager Jennifer came back from Vacation she took over the claim and was very rude and unprofessional with my father and I More
by ashleynicole207
Verified CustomerEmployees Worked With
Started with a Gentleman named Michael, he was FABULOUS, then worked with Service manager Jennifer
May 15, 2025
Very quick and easy Easy sale & prompt serive highly recommend The paper work was all ready when I got there recommend The paper work was all ready when I got there More
by 518crossings
May 08, 2025
Very pleasant. They corrected the concerns I had. I had an inspection and tires rotated. Oil filter door was not latched properly after oil change last year. They corrected the concerns I had. I had an inspection and tires rotated. Oil filter door was not latched properly after oil change last year. More
by Janrn1996
Employees Worked With
A female.
May 02, 2025
Jen was extremely kind and funny. She knew what she was talk about when talking to her. Answered all my questions and took extra time to be sure my truck was not showing codes anymore She knew what she was talk about when talking to her. Answered all my questions and took extra time to be sure my truck was not showing codes anymore and was fixed properly ?? More
by abrpurple1
Employees Worked With
Jen
May 02, 2025
I use to get better service and I bought a plan that covered both vechile. This week I had to pay iover $300 to get oil changes and tire rotation , and wipers I purchased three cars from you last year covered both vechile. This week I had to pay iover $300 to get oil changes and tire rotation , and wipers I purchased three cars from you last year There are not the same people working there and itherefortge service dept is not the same More
by hockeymommie
April 30, 2025
Poor customer service. Very dissatisfied. Less than eight thousand miles rotors heat cracked and got no resolution Very dissatisfied. Less than eight thousand miles rotors heat cracked and got no resolution More
by acprovosinc
Employees Worked With
April 18, 2025
My experience with Kristen is fantastic. We did everything over the phone and e-mail. I was not disappointed as the description of the vehicle was just perfect. They don’t have hidden fees l We did everything over the phone and e-mail. I was not disappointed as the description of the vehicle was just perfect. They don’t have hidden fees like other dealerships. Their word is their bond. I highly recommend them to anyone who wants to buy. More
by O. Adenuga
Employees Worked With
Kristen
