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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
625 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 625 reviews
April 30, 2025
Poor customer service. Very dissatisfied. Less than eight thousand miles rotors heat cracked and got no resolution Very dissatisfied. Less than eight thousand miles rotors heat cracked and got no resolution More
by acprovosinc
Verified CustomerEmployees Worked With
April 18, 2025
My experience with Kristen is fantastic. We did everything over the phone and e-mail. I was not disappointed as the description of the vehicle was just perfect. They don’t have hidden fees l We did everything over the phone and e-mail. I was not disappointed as the description of the vehicle was just perfect. They don’t have hidden fees like other dealerships. Their word is their bond. I highly recommend them to anyone who wants to buy. More
by O. Adenuga
Employees Worked With
Kristen
April 17, 2025
For the several years I have been coming to this dealership. They have been an icon of accountability. They do what they say they're going to do in the amount of time they say they're going to need dealership. They have been an icon of accountability. They do what they say they're going to do in the amount of time they say they're going to need and the bill always matches what they told me it would cost. When I'm trusting somebody with the vehicle that I move my family around in accountability and trust are the two things I look for most in this service department has never let me down on either More
by Dave
Employees Worked With
The service writers
April 14, 2025
Professional, courteous, excellent communication, very personable and friendly. They always explain what to expect and evaluate the vehicle to make sure it’s safe for you. personable and friendly. They always explain what to expect and evaluate the vehicle to make sure it’s safe for you. More
by bthomas53-6
Employees Worked With
N/A
April 07, 2025
I bought the truck from them it has a loud tick I have it on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience More
by vshanahan
Employees Worked With
Jennifer
April 03, 2025
After decades of buying cars i finally found a place that is top notch. From my inquiry to final sale it was more than pleasant to deal with these folks. Professional and knowledgeable of what I wanted. The is top notch. From my inquiry to final sale it was more than pleasant to deal with these folks. Professional and knowledgeable of what I wanted. The process was literally flawless. Being in the sales and service industry myself doing hvac I have never seen people work so hard to please someone. I will be back no questions. More
by jennshubby
