Key Chrysler Dodge Jeep Ram of Rochester

For the several years I have been coming to this dealership. They have been an icon of accountability. They do what they say they're going to do in the amount of time they say they're going to need dealership. They have been an icon of accountability. They do what they say they're going to do in the amount of time they say they're going to need and the bill always matches what they told me it would cost. When I'm trusting somebody with the vehicle that I move my family around in accountability and trust are the two things I look for most in this service department has never let me down on either More

Great job all around customer service and quality work Fast helpful pleasant and would recommend to anyone. Fast helpful pleasant and would recommend to anyone. More

Professional, courteous, excellent communication, very personable and friendly. They always explain what to expect and evaluate the vehicle to make sure it’s safe for you. personable and friendly. They always explain what to expect and evaluate the vehicle to make sure it’s safe for you. More

Outstanding I was in and out in no time at all. They even had coffee in the waiting room. They even had coffee in the waiting room. More

I bought the truck from them it has a loud tick I have it on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience More

After decades of buying cars i finally found a place that is top notch. From my inquiry to final sale it was more than pleasant to deal with these folks. Professional and knowledgeable of what I wanted. The is top notch. From my inquiry to final sale it was more than pleasant to deal with these folks. Professional and knowledgeable of what I wanted. The process was literally flawless. Being in the sales and service industry myself doing hvac I have never seen people work so hard to please someone. I will be back no questions. More

The woman in service was amazing. Unfortunately the day the car was actually being worked on she wasn't who I worked with while the car was being serviced. I was told from another dea Unfortunately the day the car was actually being worked on she wasn't who I worked with while the car was being serviced. I was told from another dealership that I need my auxiliary battery replaced. I asked for them to do that while doing the other work. Rather than telling me I don't have an auxiliary battery they decided to replace my primary battery which was almost brand new. I would not have caught this if I didn't request the core back as my receipt even said auxiliary battery. They did resolve the issue. More

This dealership service never fails. Excellent service and superior customer attention. They are the best!! Always!! Excellent service and superior customer attention. They are the best!! Always!! More

Prompt and easy service. Would definitely use again and recommend to friends. Awesome staff attitudes. Would definitely use again and recommend to friends. Awesome staff attitudes. More

I was very happy to get in the same day I called. I was very pleased with the work and they had it done in a timely manner. I was very pleased with the work and they had it done in a timely manner. More