Key Chrysler Dodge Jeep Ram of Rochester

Unscheduled stop With the first snow some warning lights came on. I drove to Poulin with out an appointment and i was seen and out yhe door in less than an hour. Even With the first snow some warning lights came on. I drove to Poulin with out an appointment and i was seen and out yhe door in less than an hour. Even hospital ER’s are not that good. Outstanding service and service personnel. More

Great small dealership focused on THE CUSTOMER! Poulin has been a very good dealer to work with, as we searched for a Wrangler! Their great interest in helping customers doesnt stop after the sale. Poulin has been a very good dealer to work with, as we searched for a Wrangler! Their great interest in helping customers doesnt stop after the sale. Their service folks have worked with us above what we asked for, including having a loaner car for our all-day repair work - didnt even have to ask for it! I will also shop here for my NEXT car!!! More

Sales rep very friendly Friendly goes a long way!!! As long as it’s sincere. The salesman didn’t make me feel stupid and asked if I had any other questions about my Jeep. Friendly goes a long way!!! As long as it’s sincere. The salesman didn’t make me feel stupid and asked if I had any other questions about my Jeep. More

Family owned & treats customers like family Always friendly and the best deals. My husband and I will only shop here at Poulin’s in Rochester. We have purchased and leased both new and used ve Always friendly and the best deals. My husband and I will only shop here at Poulin’s in Rochester. We have purchased and leased both new and used vehicles from this dealership and can honestly say that we’ve never gotten a better deal and have certainly never been treated better. Seeing the same employees at a business year after year gives you a pretty good idea about the overall atmosphere. There’s a reason that so many dealerships have a high turnover in staff, not at Poulin’s. We bought our first used truck from John years ago and just bought a new Jeep from him 20 days ago..... Poulin is a small dealership with excellent selection, fantastic staff and bend over backwards service. Shopping here gets you a great vehicle at the best price while supporting a family owned business that employees our friends and neighbors. A real win - win More

Great new car buying experience I have been looking for a new Jeep Wrangler for about a a month Poulin Auto was the only one that didn't call or email me daily I met with John Riorda I have been looking for a new Jeep Wrangler for about a a month Poulin Auto was the only one that didn't call or email me daily I met with John Riordan and told him what I was looking for He showed me a Sahara with the features that I wanted Although he made recommendations, he never pressured me I found John not only to an excellent salesman, but a great person who you could talk to about almost anything Got to go. I've got to take my dog for a ride in our new Jeep More

Great experience We had a great experience bying our new caravan. Everyone was extremely knowledgeable and kind. We were able to get the vehicle we needed with great We had a great experience bying our new caravan. Everyone was extremely knowledgeable and kind. We were able to get the vehicle we needed with great financing options in a very timely matter. I will definitely go back for our next vehicle. More

Simple Their sales staff was very helpful and straight forward. The financing process was a breeze. I didn't have a lot of time to find a new car and they we Their sales staff was very helpful and straight forward. The financing process was a breeze. I didn't have a lot of time to find a new car and they were able to make the process simple and fast. More