Key Chrysler Dodge Jeep Ram of Rochester

Second lease from Poulin Leased a Jeep Grand Cherokee 3 years ago from here and lease was almost up so stopped in to explore options. Salespeople were very helpful and informa Leased a Jeep Grand Cherokee 3 years ago from here and lease was almost up so stopped in to explore options. Salespeople were very helpful and informative, explaining lease options for both my returning vehicle and possible new one. Lots of rebates by leasing another Grand Cherokee. Not only did I not have to hassle with the "end of lease" process, I was able to get money back to put towards the new lease. Showed 1. They gave me a good deal the first time around and 2. They could be trusted to do the same again (same sales person). It's tough never knowing whether or not the deal in front of you is truely a good deal or a doup, but they made me feel confident that what I thought I was getting was indeed what I got. A good deal. More

Quick, Effective and Courteous I didn't believe some of the numbers I was being given about the lease on my new Jeep Wrangler. I immediately suspected some sales sleaze and to have I didn't believe some of the numbers I was being given about the lease on my new Jeep Wrangler. I immediately suspected some sales sleaze and to have some surprise numbers thrown at me when I got into the dealership, but the folks I worked with were professional, effective and courteous of my time. I got in, found one that worked for me, they made a reasonable offer for my trade and we wrapped it all up. Great work by Sean, Steve and Matt at Poulin. Thank you for your work and I look forward to driving my Jeep Wrangler today, tomorrow and for the future. Thanks again, Aaron More

Quick, professional, fun Great service. Process was quick and painless. My husband and I enjoyed working with Steve. We left feeling confident that we got a great price and a Great service. Process was quick and painless. My husband and I enjoyed working with Steve. We left feeling confident that we got a great price and a great vehicle. More

hellcat experience This dealership was a pleasure to work with,very friendly and informative, they answer any questions that you will have instead of putting you off lik This dealership was a pleasure to work with,very friendly and informative, they answer any questions that you will have instead of putting you off like most will More

Service Excellence Sean Duffy, the world needs more Sean Duffy's. A true professional, knows his profession and people!! If it weren't for him I may have gone else where Sean Duffy, the world needs more Sean Duffy's. A true professional, knows his profession and people!! If it weren't for him I may have gone else where. He made sure my purchase was exactly what I needed and desired in a NEW car. He was clear in his communication and a great listener. Thank you Sean!!!! More

Quick easy friendly Steve was a very pleasant sales person. The day we test drove the car he wasn't pushy nor did he insist on coming with us. That is what really made me Steve was a very pleasant sales person. The day we test drove the car he wasn't pushy nor did he insist on coming with us. That is what really made me come back and buy the jeep. More

Fast and flexible At some dealers you are pressured from the get go. Paulina is not that way. They know their product and accurately answer all questions. They meet y At some dealers you are pressured from the get go. Paulina is not that way. They know their product and accurately answer all questions. They meet your expectations throughout the sales and delivery expierance. More

Great Experience! We visited the Poulin Jeep dealership after reading excellent reviews on-line and I have to say that we are so glad we went there. We were able to get We visited the Poulin Jeep dealership after reading excellent reviews on-line and I have to say that we are so glad we went there. We were able to get a Jeep Renegade, in the color we wanted, in September! when demand was skyrocketing, and it only took a few days. We were quite impressed with the clean, well-run facility, the speed, and the easy process. Very professionally run. Would recommend this dealership to anyone! John, our sales consultant, was very friendly, knowledgeable, and prompt. More

Convenient, fast, reliable I have been buying vehicles and having them serviced by Poulin since 2008 and have always been satisfied with their service and attention to detail. I have been buying vehicles and having them serviced by Poulin since 2008 and have always been satisfied with their service and attention to detail. More

great customer service, good deal on car, very fair on trade very impressive customer service from Steve, We test drove multiple vehicles and went back a couple times to see if they could better the deal for our very impressive customer service from Steve, We test drove multiple vehicles and went back a couple times to see if they could better the deal for our trade in. In the end the Poulin team came through and did everything they could to get our business. Along with a quality product I am positive we made the right choice by buying our new Jeep from them. More