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Key GMC of Rochester

Rochester, NH

Overview
Employees
Reviews
Vehicles
4.7
785 Reviews
Why should you buy from Key GMC of Rochester? Our unmatched service and diverse GMC inventory have set us apart as the preferred dealer in Rochester. Visit us today to discover why we have the best reputation in the Rochester area.
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400 N Main Street

Rochester, NH

03867

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Showing 785 reviews

June 12, 2026

I had a few problems with my new truck and William was very helpful with resolving my issues. More

by emond
Recommend Dealer
Yes
Employees Worked With
William
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Jun 12, 2026 -

Key GMC of Rochester responded

We’re delighted to receive a five-star rating and glad we could address the issues with your new GMC Sierra 1500. Please reach out if you need any further support. Experience the Key Difference

Jun 12, 2026 -

emond responded

emond@myfairpoint.net

June 12, 2026

I'm really sick of your survey requests and will no longer respond to them. Anyone that I've dealt with at Key has been helpful, courteous, and polite. More

by emond
Recommend Dealer
Yes
Employees Worked With
William
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Jun 12, 2026 -

emond responded

I had a problem with my new vehicle and William was very helpful in resolving my situation,

Jun 12, 2026 -

emond responded

I believe I have responded to enough survey requests. not only from Key, but from other companies. It appears that anything you but today they want you to write a review.

June 11, 2026

Always top notch! Great customer service and I am always able to get my vehicle looked at in a timely manner. More

by Strummies
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Michaud
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Jun 11, 2026 -

Key GMC of Rochester responded

How nice to hear our team provided prompt service for your Ford Escape. Kristy appreciates knowing you found our customer service outstanding each visit. We look forward to assisting you again soon. Experience the Key Difference

June 11, 2026

Helpful, clean dealership and good customer service. . Stayed in contact with me. Was attentive.and honest.. More

by tplace_17
Recommend Dealer
Yes
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June 11, 2026

Awesome professional understanding. Kristi is the absolute best service advisor in the business. Would highly recommend More

by Pabby35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2026

Courteous understanding professionalism at its best. Would highly recommend Kristi is the absolute best service advisor in the business More

by Pabby35
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Michaud
Report | Print
June 09, 2026

Service was excellent, nice waiting room, Everyone was extremely friendly . A very pleasant experience. Will recommend. More

by Z382372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

Key GMC of Rochester responded

Thank you for sharing your positive experience with our service and waiting room. Kristy is delighted to hear you felt welcomed and appreciates your recommendation. We look forward to caring for your GMC Sierra 1500 again. Experience the Key Difference

June 08, 2026

From my experience with working with Key GMC of Rochester is that they have a great staff of people who are dedicated to helping their customers with their needs and repairs More

by NOEMAI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Key GMC of Rochester responded

We appreciate you taking the time to highlight your service experience on your GMC Sierra 1500. Our dedicated staff strives to ensure every repair meets customer needs with attention and care. We look forward to helping you again in the future. Experience the Key Difference

June 08, 2026

Excellent customer service. Greeted immediately by William, continuous excellent communication, and service as expected, prompt, efficient, friendly, and good value. More

by OZOWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
Report | Print
Jun 08, 2026 -

Key GMC of Rochester responded

It’s wonderful to hear our service team provided an immediate greeting, clear updates, and efficient care for your GMC Sierra 1500. Our staff, including Kristy, is delighted the process felt friendly and offered good value. Thank you for sharing your experience. Experience the Key Difference

June 07, 2026

Kristy is excellent service rep. ..she makes a very positive impression and impact. Cannot be more pleased with work completed More

by dls0
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Michaud
Report | Print
Jun 07, 2026 -

Key GMC of Rochester responded

It’s wonderful to hear that Kristy made such a positive impression during your GMC Acadia service. We’re glad you’re so pleased with the work completed. Thank you for sharing your feedback. Experience the Key Difference

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