Keyes Hyundai

Very unprofessional and slimy sales tactics. Stay very far away. Went with my son to help him try to purchase a 2012 Elantra. Their website inventory showed them having a few dozen 2012 Elantras and my far away. Went with my son to help him try to purchase a 2012 Elantra. Their website inventory showed them having a few dozen 2012 Elantras and my son had been emailing all week with one of the sales managers who encouraged him to come in. Salesman is very friendly. Get there and after a few trips to their offsite lots (their main lot is extremely small) it becomes obvious they have almost none. Eventually they look up their inventory and find they have 3. OK, frustrating, but the model is popular and they were indeed busy that day, so maybe they just hadn't been keeping the inventory list up to date. I give them the benefit of the doubt. Then start to negotiate price for a Elantra that is supposed to arrive in a few weeks. My son has a quote from Keyes via USAA credit union for the model he wants. This is where it gets slimy. They use the old dealer installed alarm scam. Yes, they would sell a vehicle at that price if they had one, but all of their vehicles come with a *dealer* installed alarm system at $700 (or maybe it was $800, not sure). Then they go one better! And there's an addition $700 (or $800) charge to "register" the alarm. Pure profit for the dealer. In their great magnanimity, they offer drop one of the $700 (or $800) dollar charges. Gee thanks. We walked. I hate dealers who play these type of games. If the car is popular, fine. They can sell it at a higher price than one that is not. But be upfront about it. Don't force dealer installed alarms or paint protection or scotch guard on the seats to add profit. With a dealer like that, who knows what other extra fees and charges are waiting further down the sales process. Ended up dealing with multiple other dealers finding the car my son wanted and every one was much more straightforward and professional to deal with. He ended up buying his car from one of them the next weekend. I advise car buyers to avoid Keyes Hyndai in Van Nuys like the plague. More

I experienced firsthand Keyes Hyundai's shady, crooked, unethical sales tactics. The salesman tried to hide $1200 worth of bogus charges. For your own good, don't go near this place! unethical sales tactics. The salesman tried to hide $1200 worth of bogus charges. For your own good, don't go near this place! More

Don't believe their ads. They're all really tempting and the sales staff is really nice when you're on the lot but the numbers that they give you do not compare with the numbers that you get. I was looking the sales staff is really nice when you're on the lot but the numbers that they give you do not compare with the numbers that you get. I was looking for a lease and the financing department was not helpful at all in trying to get our business. They were asking for over $100 of what the lease was supposed to be, we were quick to walk away and they called us back telling us that they were going to work it out but never called back. More

I recently purchased a Hyundai Santa Fe from Keyes Hyundai. I shopped for over a month and the Salesman, Steven Schwartz, gave us the best price. Not only was the price great but I was able to come Hyundai. I shopped for over a month and the Salesman, Steven Schwartz, gave us the best price. Not only was the price great but I was able to come in, eat some fresh cookies and coffee, and I left all within 2 hours which was great!!!! The interest rate they got me was better than my credit unions and it was just a great experience overall. I love my new Santa Fe and the 100,000 warranty. Steven was nice enough to delivery the new SUV to my home after it was gassed and detailed. Not the high pressure which I have experienced in the past. I would recommend Keyes Hyundai and Steven Schwartz as a Car Dealer to do business with. More