"Service experience at Keyes"
Danecia was so helpful and friendly. She was so welcoming and the hospitality is top level. I love goingvto keyes of Van nuys because of rhe people that work there like Danecia. The experience was awesome. Thabks Denecia you're AWESOME!
"You won't be disappointed "
My shopping started in the middle of the night, on line and by text. I about died when Sam answered me right back. I assumed my message would be seen and answered the following day. I was only in the looking stage and not sure at that time what brand of car I would get. What I liked is Sam never pressured me about coming in, always responded to my texts within minutes. At the dealership we were greeted promptly. We were invited to the lounge area for complimentary drinks while they got Sam for us. I knew exactly the car I wanted, the RC 350 F sport. Sam made it so easy to negotiate the trade in and price of the car. We also worked with LeAnn who is so nice and helpful. She made sure we were comfortable and kept checking back to see if we needed anything. She went over all the bells and whistles in the car. Had fun with the stereo and rocked out a bit. I would and have recommended Keyes Lexus. I will go back for sure, well, in a few years.
"A genuine employee who was an absolute pleasure to deal with"
This is the first time I have ever written a review for a sales person at a dealership, because I was so happy with the service I received from Mayra (I think they spelled her name wrong on here as Myra?) - that I wanted to share the experience with others.
As a rule, I hate dealing with car dealerships. Salesmen who are liars, sharks and dishonest people who are just trying to get the most money out of you that they can for the deal. What I got with Mayra was a breath of fresh air. A truly genuine, sincere and kind person who was as helpful as could be, was NEVER PUSHY and from start to finish made the entire process so smooth.
Mayra is the sales person that all of the other snakes should take a lesson from. She will have my business for years to come and I will be recommending her to anyone who asks.