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Keyes Lexus

Van Nuys, CA

4.6
1,652 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,652 Reviews of Keyes Lexus

May 26, 2023

Ali, my service advisor, was extremely helpful, informative & cares. I had a basic oil change and he made sure to stay on top of the entire service More

by David Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Alrubaie
May 26, 2023

Great service! Great car buying experience! This is the second time purchasing and I will be back. More

by me
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales- Michael, Finance - Nick
May 24, 2023

A dealership that knows how to roll out the red carpet and appreciates their customers, like nothing I’ve ever experienced. More

by moore.brenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeid Hadayeghparast
May 23, 2023

Highly recommend this service department. Very professional and knowledgeable. I loved they washed my car. More

by maria10808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erroll., - new guy, excellent!!!
May 22, 2023

Justin is my salesperson and he’s very good and very accurate! He answers all my questions and guided me thru the process of buying a car. Patiently responding to my text whenever I ask about the eta of More

by Ara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
May 22, 2023

Ali was excellent very kind, cordial and professional. Keyes lexus is highly recommended thank you More

by mordad14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
May 16, 2023

The people were nice and attempted to do their best but the "system" at this dealership needs a great deal of improvement. To clarify my point, do you think that I should be the one to install the tempora More

by brakeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Santoso
May 16, 2023

Because the car we wanted was only in Van Nuys, we made arrangements from the Sacramento area to pick up the car in Van Nuys. Working with Allen over the phone and in-person was as easy and seamless an exp More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen, Jeffrey
May 05, 2023

Used to be excellent with my first purchase about 13 years ago. Not this time. Buying a used lexus does not mean less care. Doubt if this car was ever prepped for sale and the refusal to provide an insp More

by Yabban
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arman Chivichyan
May 05, 2023 -

Yabban responded

Ok.

May 04, 2023

Amazing customer service from Bill . He took care of all my car repairs and so much more. I highly recommend taking your car here for any repairs . I appreciate Bill for keeping me infor More

by Norma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Horvat, Danecia Dedeaux
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