
Keyes Lexus
Van Nuys, CA
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1,713 Reviews of Keyes Lexus
I bought a new car IS250 Convertible from persistent I bought a new car IS250 Convertible from persistent sales manager Joey Yerkanyan. He is very friendly, nice guy and good service. They always offer I bought a new car IS250 Convertible from persistent sales manager Joey Yerkanyan. He is very friendly, nice guy and good service. They always offer me coffee, soda and friendly people working here. I have been in multiple times just browsing every time has been great. That staff does a great job with welcoming potential customers. Also Arthur was a very nice guy and knowledgeable. Thank you for all you have done so far. I will be sure to let friends know who to go to for a new Lexus More
When I started shopping for a vehicle 4 months ago I had gone on line and went to Auto trader and compared many vehicles, they had a side by side comparison tool that let me look at BMW and Infinity along w gone on line and went to Auto trader and compared many vehicles, they had a side by side comparison tool that let me look at BMW and Infinity along with Lexus. After using the comparison page to look I sent for a new car price from 3 dealers 2 will remain nameless as the called but never gave me the numbers I needed to shop, with the exception of “Keyes”. Not only did they send a quote with a few other choices but they offered me a lease payment also. Its been a few months now and once a month I get a call from Carol who always asks a great question. I like it so much I am going to repeat it.” If I could do one thing to move you forward today what would it be”? Well it’s a great question and it took till last week for the answer to come clear to me so I called her and told her. She answered simply and said come on down I can pay off your car even though you have reverse equity we would be able to do that deal. So I set up an appointment and took my car to Carol. She made me sweat for about 35 minutes which seemed like 4hours however, when she came back I was told they had called around to other dealers trying to get more for my car and found a dealer that could sell it tomorrow. I know you wondering what the deal was aren’t you. They got me out even cut me a sweet deal on the gas I wanted and I am overly happy to be driving my new car today. Its easier to make the payment when you love the car. Carol Ryan and Enamul thank you for your time and caring. You have won my business and everyone I can tell More
I got one of the best treatments in my car experience shopping. The sales rep Ryan and his manager joey were honest, straightforward, hardworking and super nice. I loved the process, the demonstration of shopping. The sales rep Ryan and his manager joey were honest, straightforward, hardworking and super nice. I loved the process, the demonstration of the car and dealership. The finance guy was great and gave me a super deal on my extended warranty, LoJack and auto armor. I recommend everybody to this dealership More
I love this Asst. Sales Manger Joey Yerkanyan. He made the sell process easy and fun. I got the best price in town and they ended up to beat other dealership prices. They were honest and friendly. They di the sell process easy and fun. I got the best price in town and they ended up to beat other dealership prices. They were honest and friendly. They did everything they promised. I wasn’t to thank Keyes organization for having employees like Joey in this dealership. Thank you and the dealership is wow wow wow amazing- what a beauty!!! More
Outstanding service in the past previous Lexus vehicles from Keyes (previously bought 2 from Keyes). This is my 3rd. I have had great luck and professional service from Keyes and expect the same in the fut from Keyes (previously bought 2 from Keyes). This is my 3rd. I have had great luck and professional service from Keyes and expect the same in the future. Outstanding showroom, customer service, and information regarding costs and services. Nice salespeople and a feeling I was getting value and lifetime service for my new Lexus More
Lexus has had a sterling reputation. A few friends of mine own them and when I did my homework in the right car for me everything came up short except Lexus. Excellent people to work with, Friendly and a mine own them and when I did my homework in the right car for me everything came up short except Lexus. Excellent people to work with, Friendly and accommodating, very helpful with a smile. The dealership was close to my house so that gave me comfort in making my decision. My experience with their employees is always a pleasure and when looking for a car Lexus has it together. More
The buying experience was seamless and caring. I felt I was getting a good deal and we were able to figure numbers to suit my needs.Omar di a fantastic job was helpful and attentive to my needs, along with was getting a good deal and we were able to figure numbers to suit my needs.Omar di a fantastic job was helpful and attentive to my needs, along with showing me all details for the car buying experience. More
I looked at several luxury models and my first choice was Lexus because they had a luxury hybrid. I've had Mercedes and BMW's in the past. I felt Lexus combined the best of luxury with environmental conscien Lexus because they had a luxury hybrid. I've had Mercedes and BMW's in the past. I felt Lexus combined the best of luxury with environmental conscientiousness. The dealership is 2 miles from our home. Everyone at the dealership was pleasant and easy to work with. I worked with carol Edmund and Oleg. I also feel that i got a good trade in appraisal. I would highly recommend purchasing a Lexus and doing business with Keyes Lexus. More
Truly an outstanding job, from Jack B. He did great with Truly an outstanding job, from Jack B. He did great with the 2011 GS350 I purchased. I didn’t feel pressured at all. By the end of our test drive I Truly an outstanding job, from Jack B. He did great with the 2011 GS350 I purchased. I didn’t feel pressured at all. By the end of our test drive I felt I was very knowledgeable of the Lexus Brand. It’s great to actually have a salesman that is eager to teach you all about what you are purchasing. Jack did a great job and I will be back to see him when I come for routine service. Thanks Keyes! More
40+ years of driving; too many mechanics who talked a good game and way too many service consultants to count. If there is a better service department or consultant around than Keyes I haven’t found them good game and way too many service consultants to count. If there is a better service department or consultant around than Keyes I haven’t found them. Dominic takes superb care of us and makes sure everything is perfect. You couldn’t ask for better. Keep looking or just come to Keyes. They’ll do it right. More