Keyes Lexus

The service took longer than expected and I did not receive a call or message to update me. I messaged the service provider and I got no response. I didn’t receive information until and hour after I wa receive a call or message to update me. I messaged the service provider and I got no response. I didn’t receive information until and hour after I was already home with my vehicle. I also did not get a ride back to the dealer as promised. This is the last time I come to this place. More

Brought my car in for a recommended service, arrived early and was taken right in. Nothing major to be done so I waited rather than getting a loaner. Waiting room was clean and stocked with free beverag early and was taken right in. Nothing major to be done so I waited rather than getting a loaner. Waiting room was clean and stocked with free beverages to make the time pass more quickly. Anthony the service advisor let me know the minute my car was ready, so much so that the paperworks was still printing as I walked in. Car was serviced and washed in what seemed like no time. More

My service manager Ali Arubie is the best. Always explaining and answering my questions fully.,Keyes Lexus has a gem. Always explaining and answering my questions fully.,Keyes Lexus has a gem. More

Everyone at Keyes Lexus was a pleasure to work with, from my first visit to when we purchased our vehicle. The salesperson Hagop was very knowledgeable, and courteous and explained things (like aspects of th my first visit to when we purchased our vehicle. The salesperson Hagop was very knowledgeable, and courteous and explained things (like aspects of the engine) in a way I could understand. When it came to the price, I was able to negoiate the price via email before I came down to finalize the sale. And, I got a really good deal. Paperwork always seems to take a long time to fill out but it was still without a hiccup. The sales manager accepted our trade-in after all else was negotiated and for a better price than one of the leading used vehicle companies. Now that we're loving our first Lexus, we're going to get a second. More

Excellent service as always. Bill Horvat is the best and the reason why I drive 40 miles to have service done at Keyes Lexus. Bill Horvat is the best and the reason why I drive 40 miles to have service done at Keyes Lexus. More

My experience was great from when I arrived till I left with my vehicle. Anthony made sure everything was taken care from the loaner of the vehicle to my vehicle getting repaired. with my vehicle. Anthony made sure everything was taken care from the loaner of the vehicle to my vehicle getting repaired. More

Every time I visit the Lexus dealership I receive a warm welcome with genuine employees. I always feel comfortable coming here because I know everything will be thoroughly explained to me. I’ve had the plea welcome with genuine employees. I always feel comfortable coming here because I know everything will be thoroughly explained to me. I’ve had the please of working with Bill twice now for my cars service and he’s been so patient with me when I ask questions. I will gladly recommend this dealership to my family and friends. More

Always an excellent experience at Keyes Lexus. My service writer… Bill Horvat is cordial and helpful. My service writer… Bill Horvat is cordial and helpful. More

Michael Cabrera was very helpful instructive educational professional cordial and I believe honest. Management however kept me waiting for an hour and 40 minutes for paperwork seemingly required for a cash professional cordial and I believe honest. Management however kept me waiting for an hour and 40 minutes for paperwork seemingly required for a cash transaction. I could not wait and left . Not Michael’sfault. HARMON SIEFF Attorney at Law More