Read Reviews Keyes Toyota Scion

Keyes Toyota Scion

Keyes Toyota Scion

5855 Van Nuys Boulevard
Van Nuys, California 91401


Sales: (800) 757-0376
Service: (800) 768-6297
Parts: (800) 768-6419

Keyes Toyota Scion
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.8
  • Friendliness:

    4.7
  • Overall Experience:

    4.7
  • Pricing:

    4.9

24-Month Rating

based on 40 reviews

4.8

4.8 out of 5

50 lifetime reviews

Keyes Toyota Scion

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Keyes Toyota Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Keyes Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:30 AM - 10:00 PM

Tuesday: 8:30 AM - 10:00 PM

Wednesday: 8:30 AM - 10:00 PM

Thursday: 8:30 AM - 10:00 PM

Friday: 8:30 AM - 10:00 PM

Saturday: 8:30 AM - 10:00 PM

Sunday: 9:00 AM - 10:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

medigovi
4/28/2013 10:46:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Internet Sales
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    2
  • Overall Experience:

    2
  • Pricing:

    N/A
  • Overall Score:

    1.7

My Review Of Keyes Toyota Scion:

Smarmy sales people who passed us off when it was clear we were not ready to purchase that day. Little attention to detail or responsiveness to our needs when trying to make the sale.

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EQuitoriano
2/27/2013 1:47:36 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Restivo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of Keyes Toyota Scion:

As soon as we ( my husband and I) step out of our car, Steve came to greet us and he introduced himself to us. He was all smile,meaning he was happy to assist us and that is what i always look whenever i try to go and buy a car, how the sales agent enthusiasm in helping a costumer. It's really true, i was very picky and inquisitive that Steve was able to and patient enough to answer all my questions and show us in details all the things that i need to now on the SUV or van.we test drive not only one but 2 SUV and a van, and i did not see in him that he was pushing us to buy, not like other sales agent that i went to, most of them were in a hurry, and that really turn me off right away but not Steve Restivo he is very patient and really is a knowledgeable agent inspite of the fact that he is only been working as a car sales agent for 4 months.He also called me the following day to ask me how I like the Sienna that i purchased and if i have any questions.

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studio1003
2/23/2013 2:21:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe Bonni and Rocky
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keyes Toyota Scion:

Joe was very helpful. He approached us right away when he saw us coming and directed us where to go. He gave us a few options on our choice. He knows the car from top to bottom. He gave us a lot of information about the car that we wanted. He then introduced us to Rocky who helped us a lot with the pricing making sure that we are able to afford buying the car we wanted. He worked with our budget and really made our purchase possible. Make sure you look for these two guys when you're looking to buy your next car. Thanks a bunch Joe and Rocky. We love our Prius C!

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zeebraynz
2/22/2013 8:35:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Hugo & Jhone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keyes Toyota Scion:

I found the sales people very attentive to our concerns They were also very informative and descriptive when it came to answering our questions. And where very understanding to our needs.

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martinma
2/22/2013 1:37:48 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric Rockey and Joseph Bonaventura
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keyes Toyota Scion:

Eric Rockey and Joseph Bonaventura were really helpful to me and my family. The service we got was more than what we can ask for. They were very welcoming when we arrived asked us what we were looking for... and what can the do for us. They had Free drinks to offer and as well as fruit. over all we were helped by very kind people.

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alfiedevera
2/20/2013 4:07:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Restivo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Keyes Toyota Scion:

I'm very happy with the car. It's my dream car. I really had a good deal. Steve made it all possible. The price was excellent. I couldn't ask for anything more. Thank you very much..

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Janicelopez1111
2/17/2013 11:39:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerome Morris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keyes Toyota Scion:

He was excellent in helping me in what seemed like an insurmountable undertaking. Made the purchasing experience amazing and friendly. Victor in finance was a huge and knowledgable help as well. I would recommend them both without reservations.

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clovistoyota
2/14/2013 11:50:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shane (2012 Sequoia)
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Keyes Toyota Scion:

Dealership had a great price point on used Toyota Sequoia. Salesperson (Shane) was excellent to deal with and will consider Keyes in the future if needing another Toyota vehicle. I drove over 3 miles to make the purchase and will do it again for my next car.

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devinna01
2/14/2013 8:32:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
christian zeron and nazim aiteche
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keyes Toyota Scion:

I buy a 2012 used camry le , its veey nice I love the car and iam very happy with my salespeople Christian and nazim they did a good job and we got tge camry for the price we want ..ill send all my friends to this place .tnx

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nloomis08
2/14/2013 1:39:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerome
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keyes Toyota Scion:

Jerome greeted me at the dealership with a friendly and personal introduction. He listened to my needs, wants and requirements for a car and I walked out with a great vehicle. I would definitely recommend Jerome and this dealership to my friends and family!

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