Kia of Alhambra - Service Center

Kia of Alhambra = Incompetence We leased a Kia Optima (not from Kia of Alhambra) in 2012. We got it serviced at Kia of Alhambra because that is the closest Kia dealership. Nearly ev We leased a Kia Optima (not from Kia of Alhambra) in 2012. We got it serviced at Kia of Alhambra because that is the closest Kia dealership. Nearly every time we took it in something wasn't done right. Once we even found a burger wrapper and empty Coke can in our car left by an employee. Our lease ended in 2015 and we returned the car. Since then, we keep getting mailers from Kia of Alhambra saying they want to buy our Optima. I have called the dealership twice asking them to stop, both times I was told they'd take care of the problem. Then, just a few days ago another such mailer arrived, this time in an ominously labeled envelope bearing the words "FINAL NOTICE". What a cheap and dirty trick to get us to open it. The first line in the letter from general manager Gil Hayes was, "Our records indicate you lave less than 14 payments left on your current lease with a monthly payment of $XXX. Kia of Alhambra would like to take in your current leased vehicle early regardless of make or model." So, they're not fixing the problem at all, it's only getting worse. Do those clowns really think this helps get them more business? My recourse is social media and contacting Kia's corporate offices to lodge a complaint, both of which I will do. More