Kia of Billings

My husband and I finally found the service we were looking for when we found Kia in Billings. We had visited four car dealerships previously and had not felt that anyone was interested in our needs. S looking for when we found Kia in Billings. We had visited four car dealerships previously and had not felt that anyone was interested in our needs. Starting with Claw, our sales person, and the rest of the crew, we were extremely satisfied with their help and shook hands on a great transaction. Claw took the time to keep in touch without being overbearing and we found ourselves counting on him for his help. We discovered that Claw knows his stuff! My husband really enjoyed working with Chris as they jostled back and forth! We will return for future pruchases and tell our friends and family that we recommend Kia in Billings. Thank you, KIA. Our transaction was trulty enjoyable! More

I want to take a moment to recognize Jenelle for the incredible work she does as Kia’s underwriter. She is always professional, knowledgeable, responsive, and genuinely helpful throughout the entire pro incredible work she does as Kia’s underwriter. She is always professional, knowledgeable, responsive, and genuinely helpful throughout the entire process. Her communication is clear, timely, and she consistently goes above and beyond to make sure everything is handled smoothly and efficiently. Jenelle’s attention to detail and willingness to help make a huge difference, and it’s clear she truly cares about providing excellent service. Working with her has been an absolute pleasure, and I greatly appreciate her dedication, patience, and positive attitude. Kia is lucky to have someone as dependable and hardworking as Jenelle on their team! More

Excellent! I met Patrick on Friday. He and the rest of the financing team worked with my boyfriend and I to not only get us an amazing deal, but also stay withi I met Patrick on Friday. He and the rest of the financing team worked with my boyfriend and I to not only get us an amazing deal, but also stay within budget. I walked out with a 2022 Hyundai Tuscon. It is the nicest car I have ever owned. I appreciate all of the help the Kia of Billings team have given me. Their kindness and willingness to help was a breath of fresh air. I will be sticking with them on my future vehicle purchases. Thank you guys again! More

We drove to the Kia in Billings, engine light flashing. Anna D. was helpful from our first hello to when we said goodbye the next day. Anna took us to our hotel and picked us up the next day, explaining th Anna D. was helpful from our first hello to when we said goodbye the next day. Anna took us to our hotel and picked us up the next day, explaining the possibilities (knock sensor Or a new motor - all covered under an extended warrantee.) Being out of town, we were happy the team at Kia was able to replace the "knock sensor" - they had one in stock. Jenelle at the front desk was helpful, as well. More

Stay away from this dealership. Their " GM" is shady. Offered us 6 k less on trade in than other dealerships. And after when he " revised" paperwork it didn't make sense. He of Their " GM" is shady. Offered us 6 k less on trade in than other dealerships. And after when he " revised" paperwork it didn't make sense. He offered more but yet added in other places. Read reviews on Yelp. They are not well received. More

We purchased a vehicle a couple weeks ago from here. I would never do it again based on our experience. We were promised and told things that they never followed through with. Packed up my family and dr I would never do it again based on our experience. We were promised and told things that they never followed through with. Packed up my family and drove 4.5 hours to go pick our vehicle up. Was promised before we got there they would fix an issue with trim around our windows. Got the run around and it was never fixed. We don’t have a KIA dealership in our town. I asked several times if all safety recalls were fixed on the vehicle because otherwise I’d have to take a half day off work to get it fixed. Was assured multiple times that they wouldn’t sell it without having the service work done on it. After reading the car fax after the sale, there’s still 2 recalls out on it. Completely lied to. To top it off, I had my wife, 11 month and 6 year old drive the vehicle back home. A day later one of the tires was low. I took it into our TRUSTED mechanic and there were 3 plugs in just that one tire. There’s no way they didn’t see that when they rotated the tires. What would have happened had that tire blown while they were driving home? I had to buy all new tires for it. I reached out to the sales associate I was working with and the sales manager. Neither have even acknowledged my concerns. Promises made, not promises kept. I understand sometimes mistakes are made, but then acknowledge, apologize and try to make it right. Find a car dealership you can TRUST. Steer clear from here. More

I had a engine blow up & Kia of Billings helped me through a very hard time. They were wonderful! through a very hard time. They were wonderful! More

My visit with Kia was a good one. Very professional and tried to bend over backwards to please me as a customer. I see some bad reviews but I did have a good experience. Very professional and tried to bend over backwards to please me as a customer. I see some bad reviews but I did have a good experience. More

5 stars for Kia in Billings. Johnathan, was super helpful and I will definitely be doing business with him in the future. Very helpful and professional. Johnathan, was super helpful and I will definitely be doing business with him in the future. Very helpful and professional. More

What kind of business is this? ?? I was communicating all day with a salesman from Kia of Billings and was buying a truck from them for my husband as a surprise for our 20 year anni ?? I was communicating all day with a salesman from Kia of Billings and was buying a truck from them for my husband as a surprise for our 20 year anniversary. The salesman even said the was gonna put a bow on it for me. We made an appt. & was early. After test driving and telling my husband it was his, we went inside & they sat me down & then told me someone else bought it. My husband was so excited and now I feel like crap cuz of their bad business practices.. Who does that!! The “manager” said I had not deposit or letter of finance approval. I had it in my purse the whole time. Don’t BUY from them unless you want to get screwed over!!! Now my surprise is ruined!! BUYER BEWARE!! More