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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.3
180 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 180 reviews

June 14, 2022

Best dealership in the area. Customer service is awesome. Earl Ward is the best I 've dealt with this dealership for years and I love them. More

by Fkeith59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Ward, Rose Bayat
Jun 14, 2022 -

Kia of Bowie - Se Hablo Espano responded

We are proud to receive this review! Thanks for trusting us to take care of you for years! We're grateful for your business here at Kia of Bowie!

May 31, 2022

Thank you Mr Earl for always being the best. This is my 3rd Kia from Kia of Bowie and you as the Greatest Sales Person. I never know what I’m looking for but you make the process easy. If you ar More

by dollbabygirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Ward
May 31, 2022 -

dollbabygirl responded

Mr Earl Ward is great at what he does. Thank you for making my purchase easy as always

Jun 01, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Earl and the Kia of Bowie team. Drive safely in your new vehicle, and we hope to see you back again down the road!

April 10, 2022

Thanks for Mr. Earl he is best seller ever. He was on time with everything always kept and contact with you and more. Plz keep Earl he is a good person to have. More

by Shanae_bingham
Recommend Dealer
Yes
Employees Worked With
Earl Ward
Apr 11, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for the great review. We appreciate your kind words about Mr. Earl, and we're glad that you trust us here at Kia of Bowie!

April 06, 2022

By far the best car buying experience! I’ve never had an good luck with dealerships but Earl took care of me from beginning to end. I’m so happy that I had him as my salesman and I will be More

by AA.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Ward
Apr 06, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for the excellent review! We are so glad to hear that you had a successful purchase experience working with Earl and the Kia of Bowie team. Drive safely in your new vehicle, and we hope to see you back!

February 27, 2022

Mr Earl Ward “Uncle Earl “ as I call him. He is the best salesman ever. He’s Awesome!! Very Patient & Straightforward. He worked with me through a really tough decision and I wouldn’t have g More

by Alpha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Ward
Feb 28, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Earl and the Kia of Bowie team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

February 25, 2022

I just bought my Kia Telluride. From the moment Earl helped me to the complete explanation of the vehicle I was treated wonderfully. This is my second purchase from Kia of Bowi More

by Carswife0324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Ward
Feb 25, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Earl and the Kia of Bowie team. Drive safely in your new Kia Telluride, and enjoy it! We hope to see you back again down the road!

September 19, 2021

We had a great car buying experience at Kia of Bowie, Cebron Lawrence, our salesman was awesome, he was patient with us and put us in an awesome vehicle. Andre the sales manager bent over backwards to ma More

by Ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cebron Crosby
Sep 24, 2021 -

Kia of Bowie - Se Hablo Espano responded

Hi Ellis, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of Bowie! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2021

The service department is terrible. No one is held accountable for anything. Additionally, they won't give you the name of the Service Mgr. They won't call you when plans/schedules change. If you ca More

by WRA1963
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Devin Gregory
Aug 26, 2021 -

Kia of Bowie - Se Hablo Espano responded

We are really sorry to read about your recent experience and would like to help. Please send your name and contact information to rose@rrrautos.com. We look forward to working with you. Rose Bayat, Director of Customer Retention

Sep 03, 2021 -

WRA1963 responded

I passed along my information, via separate email, to Rose. She had someone else call me. He called but, I'm not aware of anything that has been done. Apparently, the don't have Loaner vehicles (after Devin promised me that he would get one). The Retention guy said I would have to pay for a Rental, if I didn't have anything to drive, while they had my car trying to diagnose the problem. But, there is no guarantee that my Rental would be paid for by KIA. But at the end of the phone conversation, The Retention guy said he would get with Devin to get (check on) a Loaner and get back with me. Nothing yet, and it's been about a week.

Sep 16, 2021 -

WRA1963 responded

It's been about 2 weeks now and nothing has been done. No call back from the "retention" person (name is Ryan) and no repair attempt. Ridiculous.

March 13, 2021

I have been purchasing automobiles for over 40 years. I can honesty say that my recent purchase made at Kia of Bowie was without a doubt the best experience I have ever had when it came to purchasing a car More

by topcane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Ward
January 04, 2021

I highly recommend going to see Earl Ward salesman of Kia in Bowie, MD. From the moment my family & I met him, he made us feel welcome. He’s extremely personable & knowledgeable. We never felt rushed. He too More

by Sharlene Binette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hurline, Jennie Park, Earl Ward
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