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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
900 Reviews

900 Reviews of Kia of North Austin - Austin - Service Center

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August 12, 2025

They are willing to work with you from buying a new car to servicing a new car More

by Ktunnell0350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behnam Shahvandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel in service department
Aug 13, 2025 -

Kia of North Austin responded

Thank you for sharing your experience! We’re glad to hear that Kia of North Austin has been able to support you both in purchasing and servicing your vehicle. We appreciate your kind words!

August 08, 2025

I've always been greeted by a service person and kept updated. I liked the video of the service man going through all of the multi checks and give me an estimate. More

by connie.bruner711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 08, 2025 -

Kia of North Austin responded

Thank you for choosing Kia of North Austin and sharing your experience! We look forward to serving you again.

August 08, 2025

I love how friendly everyone is when there in person. Service is prompt and transparent with their video updates about their work.. More

by araceli.ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Kia of North Austin responded

Araceli, we are thrilled you had a friendly, transparent, and prompt experience with our team. Thank you for choosing Kia of North Austin and for sharing your support! See you next time!

August 07, 2025

Friendly service, great communication, all around great dealership to work with. Will definitely come back More

by Natekabat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 07, 2025 -

Kia of North Austin responded

We're delighted to hear you enjoyed your experience with our team! We look forward to welcoming you back to Kia of North Austin in the future. Safe travels!

August 01, 2025

Always taken care of at Kia of North Austin. Arrived at my appointment time and didn’t have to wait at all. They were very efficient and talked me through everything they were going to do. More

by angela.matthew19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daja
Aug 01, 2025 -

Kia of North Austin responded

We're proud to deliver exceptional service at Kia of North Austin! Thank you for sharing your experience, Angela! See you next time!

July 30, 2025

Excellent and professional service that more than met my needs. Friendly staff guided me throughout my maintenance and rcall situation. More

by jcarpign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 31, 2025 -

Kia of North Austin responded

Thank you for choosing Kia of North Austin and for sharing your positive experience with our team. We sincerely appreciate your business and feedback, and we look forward to serving you again in the future!

July 27, 2025

Always friendly, helpful people. Service was fast and thorough. Free coffee and snacks. Clean facilities. More

by vinniethundanukul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel E.
Jul 28, 2025 -

Kia of North Austin responded

Thank you for highlighting our friendly team and prompt service! The Kia of North Austin team hopes to welcome you back soon!

July 25, 2025

Shawn is a great service manager. He’s diligent and personable, makes sure I get taken care of. More

by mwebster30
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 28, 2025 -

Kia of North Austin responded

Thank you for your kind words! We're glad Shawn provided diligent and personable service to make sure you were well taken care of at Kia of North Austin.

July 24, 2025

Helpful, knowledgeable, timely, communicates well. My Service Advisor, Daniel Epstein, took the time to explain the recalls on my car and is working diligently to get the necessary parts from KIA. More

by shirleenb64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Service Advisor.
Jul 24, 2025 -

Kia of North Austin responded

Shirleen, we're pleased to hear Daniel provided such thorough and knowledgeable service. Thank you for choosing Kia of North Austin and for sharing your experience. We look forward to seeing you next time! Safe travels!

July 24, 2025

I love that Kia North of Austin does the video and provides the list of what needed. I felt it was professional and honest. I live in Waco, TX and the Kia in Waco doesn't have the video bonus. I also More

by albarr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Jul 25, 2025 -

Kia of North Austin responded

Thank you for making the drive from Waco to visit Kia of North Austin, and for sharing such a fantastic review! It's wonderful to hear that our team's honest, professional, and videographed service has made a lasting impression. We truly appreciate your trust and look forward to serving you again!

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