Kia of Port Charlotte

I took my car to a different place to replace my battery and while they agreed that the battery needed to be replaced they stated that the other items that were completed by Kia didn't seem to be necessary. and while they agreed that the battery needed to be replaced they stated that the other items that were completed by Kia didn't seem to be necessary. They didn't see the leak that was indicated on the video and couldn't see any evidence of it. That also indicated that paying for 5 hours of work that was completed in 2-3 hours was ridiculous. I feel like I was taken advantage of. More

The dealership was great . It was the service person Steven that has lack of communication with the customers. While I was there I ended up buying a new car from Billy Shallow It was the service person Steven that has lack of communication with the customers. While I was there I ended up buying a new car from Billy Shallow . He was very personable to deal with . I told him what I wanted and he made it happen . More

Not a great overall experience buying a Certified Pre Owned EV6. Had a 9a meeting scheduled to complete paperwork and neither the paperwork or the car were ready. Over $2,000 in junk dealer service fees Owned EV6. Had a 9a meeting scheduled to complete paperwork and neither the paperwork or the car were ready. Over $2,000 in junk dealer service fees were tacked on to the price, noted as registration and 3rd party fees, but we were taking care of the registration out of state. Car only had 1 fob, and was missing the flat tire kit and a charging adapter included on the window sticker. Nice enough staff, but check things carefully before finalizing your deal. More

I asked for a price before I drive for over an hour and they gave me a reasonable price. I got there at 5 and wasn't finished until after 7:30, eventhough I didn't haggle over the price. Unfortunately when they gave me a reasonable price. I got there at 5 and wasn't finished until after 7:30, eventhough I didn't haggle over the price. Unfortunately when I was leaving I was told they only had one key and he didn't have the authority to get me one so I may have to spend $400 to get one. More

We take the three hour drive because the service provided by the Port Charlotte dealer is superior to any of the South Florida kia dealers we have visited. by the Port Charlotte dealer is superior to any of the South Florida kia dealers we have visited. More

Steven was incredibly professional every step of the way. He is a super polite young man. He is a super polite young man. More

Getting my vehicle serviced is always a breeze here. Great all around customer service. Bravo Great all around customer service. Bravo More

Tim made my car buying experience really enjoyable! I was dreading looking for a new car but he was so nice from start to finish. He understood what I was looking for, what my price point was and was p I was dreading looking for a new car but he was so nice from start to finish. He understood what I was looking for, what my price point was and was patient with me until I made my decision! Thank you SO much Tim! More

Vy was very helpful with the check in process and advising extra services. She made sure my questions were answered and that I was happy with the services advising extra services. She made sure my questions were answered and that I was happy with the services More

Seemed more concerned in upselling services for "Critical" issues.... so a 30 minute oil changed became hours and hours of waiting The prior time I was in there, I asked for a estimate to replace "Critical" issues.... so a 30 minute oil changed became hours and hours of waiting The prior time I was in there, I asked for a estimate to replace the broken parking brake lever in my vehicle.... The estimate never came. this time Steven provided an estimate of $526... came out to my car, took down the information from my warranty company and was going to check with them to see whether it would be covered....NEVER called me back. I emailed Steven about him checking with the warranty company but he never returned my email More