King Richard's Auto Center

RUDE and CONDESCENDING Salesman - Visited King Richard's to take a look at a vehicle I had been researching for several months. I knew going in what the true value of the vehicle was and knew what I would b to take a look at a vehicle I had been researching for several months. I knew going in what the true value of the vehicle was and knew what I would be offering compared to their asking price. After test-driving the vehicle we went in to discuss price and my offer was $700 less than the asking price of $10,000. Without making a counteroffer or giving any other explanation, the salesman stood up and said "what is it, you don't have the money?", then extended his hand and said "good luck finding that car at that price somewhere else" and practically showed us the door. He did it in a loud and intimidating voice which made other customers in the area look at us. I was completely humiliated and we left the dealer immediately. Low and behold, I receive a call from the salesman 2 days later, this time in a very nice voice, asking me to call him back and whether I had found a vehicle...he hoped he wasn't too late. Not only am I not calling him back (to avoid giving him a piece of my mind and an expletive-laced rant), I would NEVER EVER step foot at this dealer again and would never recommend anyone going there. There is really something to be said about customer service and when you treat the customers right, you gain customers for life. This is not the place if you want to be treated with respect. I regret traveling such a long way to be treated this way. And just in case King Richards reads this...YES, YOU'RE TOO LATE!!! More

AT KING RICHARDS I MADE A GREAT DEAL BOB HELPED ME TO SELECT A SUV I DROVE IT AND BOUGHT IT THE FINANCE MANAGER AMONDIO GAVE ME A GREAT RATE AT A LOCAL C.U. I HAD A MINOR SERVICE PROBLEM WHICH SERVICE SELECT A SUV I DROVE IT AND BOUGHT IT THE FINANCE MANAGER AMONDIO GAVE ME A GREAT RATE AT A LOCAL C.U. I HAD A MINOR SERVICE PROBLEM WHICH SERVICE FIXED WHILE I WAITED AT NO CHARGE I WOULD BUY THERE AGAIN THANK YOU KING RICHARD FROM RON MANFREDO More

I recently bought a 4 wheel drive truck with the understanding it was clear of any issues, shame on me in the first snow storm i found my 4 wheel drive was not working what a surprise.... i contacte understanding it was clear of any issues, shame on me in the first snow storm i found my 4 wheel drive was not working what a surprise.... i contacted the salesman 2 days shy of a month of ownership. he asked me to bring the truck in and i did. i was informed it would be 200 dollars to repair. shame on me again they dont provide a warranty to vehicles over 100,00 miles well my truck is 113,000 miles i asked if they would fix it for free in good standing because i was led to believe it was all checked out and they said no. i asked the service guy the repair cost break down it was 176.00 for the part and i guess 25.00 for labor hu???????? 25.00 for labor. i told him id fix it myself. upon searching the internet the part is 77.00 to 120.00 depending on quality and 10 minutes to fix. i wish i read the reviews before hand. thanks king richard just like the medieval days the king always collects every penny. More

I HAVE BOUGHT MANY CARS FROM KING RICHARDS AND AM SATISFIED. I HAVE SENT RELATIVES AND FRIENDS THERE AND THEY WERE SATISFIED! MY COUSIN BOUGHT AN 1999 OLDS JUST FOR TRANSPORTATION THREE YEARS AGO AN SATISFIED. I HAVE SENT RELATIVES AND FRIENDS THERE AND THEY WERE SATISFIED! MY COUSIN BOUGHT AN 1999 OLDS JUST FOR TRANSPORTATION THREE YEARS AGO AND IT IS STILL RUNNING FINE! I BOUGHT A 1999 LINCOLN CONTINENTAL THERE FIVE YEARS AGO.I SOLD IT TO A FRIEND AND HE SOLD IT LAST YEAR TO HIS COUSIN JANE AND EXCEPT FOR A MUFFLER AND BRAKES, IT STILL LOOKS AND RUNS FINE!!!I SENT A FRIEND OVER THERE SAT.SHE WAS HAPPY TO FIND A CAR SHE LIKED!SHE WAS TREATED NICELY AND ENJOYED THAKING TO THE GENERAL MANAGER ANTHONY AND EDDY THE SALESMAN.SHE AND MY WIFE ARE THERE NOW TO TAKE THE CAR FOR A TEST RIDE.ALL SHOULD BE WELL! BOB BOVI EAST PROVIDENCE RI More

Car I bought had problems as soon as I drove it off the lot. Brought it back to be fixed but it was never fixed correctly and car broke down after 2 months. lot. Brought it back to be fixed but it was never fixed correctly and car broke down after 2 months. More

I went in looking for a economical car,but there weren't any on the lot. But my wife and I fell in love with a Dodge Stratus. We had a trade-in and also borrowed $800 from my mother-in-law to purchase this any on the lot. But my wife and I fell in love with a Dodge Stratus. We had a trade-in and also borrowed $800 from my mother-in-law to purchase this car. We had the bill of sale in our hands and were told to come back the following day to pick up the car. The following day,we arrived at 3pm,and we noticed the car wasn't there. We were told it was getting prepped up.The salesman,John Mattos,asked for and tore up bill of sale and proceeded to make a new one.After 5 hours with a hungry child,snow began to fall,we got a call from the financial manager,Mr.Harrington.When we arrived at the East Providence branch,there was no car to be seen. John Mattos,sold the car the night before to the spanish couple behind us,and Mr.Harrington needed 5hours to call all of their loan companies to get me a loan.The payments were $280 per month and we were given a FORD TAURUS instead and then lied to again and told to come back 1 year to lower payments.If there were only 1 used car dealership in East Providence,and it was King Richards, I'll walk to Massachusetts before I ever buy a car from them again. More

Just a great experience. bought a $5000 car and was treated like I was spending $30000!! The cars on there lot are such great prices, and I couldnt believe how many cars they showed me.I wasnt expectin treated like I was spending $30000!! The cars on there lot are such great prices, and I couldnt believe how many cars they showed me.I wasnt expecting much for the money, but I got a great car. and they got me financed when no one else could! More