Kings Dodge Chrysler Jeep
Cincinnati, OH
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Outstanding The staff was very helpful and knowledge about the vehicle did wonderful work the service representative was very friendly would just talk if they had The staff was very helpful and knowledge about the vehicle did wonderful work the service representative was very friendly would just talk if they had time overall great experience More
Town & Country side mirror blind spot indicator. Great Customer Experience. Fast, friendly, and quick. Washed vehicle after service. Very detailed and thorough in identifying the problem. Chanel Great Customer Experience. Fast, friendly, and quick. Washed vehicle after service. Very detailed and thorough in identifying the problem. Chanel is awesome! More
Great Service I had brought my car into this dealership this time for an oil change because previously they were the only dealer who was able to complete a recall f I had brought my car into this dealership this time for an oil change because previously they were the only dealer who was able to complete a recall for my ignition key module. Two other dealers told me that no parts were available and to come back in a year or so. My experience here has been very comforting in that they seem to care about the customer and auto. The service was excellent and I didn't have to wait long. I intend to come here for future service on my Town & Country. More
I bought a car I liked my experience with the sales lady and purchasing the car......... However if you get stuck with ron when you go to finance. Walk away from the I liked my experience with the sales lady and purchasing the car......... However if you get stuck with ron when you go to finance. Walk away from the deal. It is nearly impossible to get to the actual paperwork. I understand the financing part is a slow process anyway however this guy takes the cake. Just walk away lol More
Service Had a few add ons doe to new truck everything turned out great.. One of things done was. Bed liner sprayed which they had to take to Dayton for. When Had a few add ons doe to new truck everything turned out great.. One of things done was. Bed liner sprayed which they had to take to Dayton for. When I left truck with them it had a half of tank gas, when I picked up it was just about empty. It was a good thing I noticed. It would have been nice if I was informed just in case I hadn't of noticed. More
Oil change I came in on a very busy day I pulled in a little before 9 to get an oil change done there's at least 10 cars already parked ahead of me their right t I came in on a very busy day I pulled in a little before 9 to get an oil change done there's at least 10 cars already parked ahead of me their right to the point and told me be an hour and a half they were right on normally when I come in there's only a couple Vehicles it just happened to be a very busy day for them I was very satisfied with the work that was done and I would refer them to other people thank you More
Great All I can say is o had an easy and wonderful experience at Kings Dodge. I must tell the truth. I stopped at the Ford dealer first and I think because All I can say is o had an easy and wonderful experience at Kings Dodge. I must tell the truth. I stopped at the Ford dealer first and I think because I was a woman they wouldn't even show me a car. They just said they are in the third row back. So I left and went to Dodge. I am so glad I did! More
flat tire The people I interacted with were professional. However, when I was paying for my service I noticed a note in the comments field that my passenger fr The people I interacted with were professional. However, when I was paying for my service I noticed a note in the comments field that my passenger front tire was losing air pressure. After completing my transaction and going out to my car in the lot, my tire was completely flat. I find this quite unacceptable that someone knew it was losing air and did not address it with me and I was stuck in the parking lot having to deal with it. I did find someone who was kind enough to get some air in the tire so I could drive it away and deal with it, but my overall feeling was that Kings Chrysler was not that concerned with me. More
Was so unhappy It took them two days to rotate and balance the tires, fix a few simple issues and a few recall items. Nothing more frustrating the finding out when y It took them two days to rotate and balance the tires, fix a few simple issues and a few recall items. Nothing more frustrating the finding out when you pick up the car the a rotate and balance the tires was almost $90 and the one thing you really wanted fixed was not. So this leaves me so unhappy. Silly me for not asking how much the service was I needed to pay for, but it just seems really expensive. More
First service on my Durango.Oil change. I was treated well and the service waiting room was very comfortable. My questions were answered and I plan on returning when the next service is need I was treated well and the service waiting room was very comfortable. My questions were answered and I plan on returning when the next service is needed. Thank You More