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Kings Dodge Chrysler Jeep
Cincinnati, OH
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Service of brand new Jeep I had Master Shield applied to my new Jeep Cherokee Latitude to protect it from the elements. It was done in less than a day and I was given a rental I had Master Shield applied to my new Jeep Cherokee Latitude to protect it from the elements. It was done in less than a day and I was given a rental car to use. More
6/6/16 Rought my 300 in for it's first oil change. While I was there. Checked with Angie regarding a part that was ordered for my car. It had car in. Angie w Rought my 300 in for it's first oil change. While I was there. Checked with Angie regarding a part that was ordered for my car. It had car in. Angie went ahead and had the part installed while the car was there in and out within an hour. Greatly appreciated. More
Curtious, Prompt, Friendly, Knowledgable Service Department I work with many service providers on a daily basis and you can always tell when you are dealing with professionals who know their business and how to I work with many service providers on a daily basis and you can always tell when you are dealing with professionals who know their business and how to make the experience a good one for the customer. you have a great team from what little I have seen thus far but I will recommend your dealership to my friends and associates More
oil change It took me very two hours to go through your express lube lane. Once it as finished I had to go find it out in the parking lot. Not a very customer fr It took me very two hours to go through your express lube lane. Once it as finished I had to go find it out in the parking lot. Not a very customer friendly atmosphere. This is my second bad experience. More
Long wait, limited hours, no wireless It's hard finding any time to get my oil changed. I started coming during work hours because they close at 5 and I can't get here before then on week It's hard finding any time to get my oil changed. I started coming during work hours because they close at 5 and I can't get here before then on week days. There was an hour and a half wait on a Thursday at 1:00pm. Also, the wireless wasn't working so I couldn't work on my laptop. When I asked about the wireless I was told they have been trying to fix it for a month but the IT guy couldn't figure it out. More
Overall it was an OK experience My experience went from ok too good too bad too okay. I had been to this dealership three previous times and no one spoke a word to me at anytime this My experience went from ok too good too bad too okay. I had been to this dealership three previous times and no one spoke a word to me at anytime this included walking through the entire dealership showroom floor twice from front to back. I'm all about no pressure but this was a little weird. My salesman was very knowledgeable about the vehicle. My salesman to the vehicle I was interested in I told him I would be back within 2 hours to get my wife and when I came back they told me they had received a deposit on the vehicle and was no longer available. Instead of just trying to sell me something else I had to keep enquiring about other vehicles but just was not able to put a deal together. I then got a call two days later to tell me the deal had fallen through with no details. This also was a little weird! In the end I got the vehicle that I wanted. More
Warranty repair Took my truck in for shifter problem, had to order parts. Three weeks to get parts in. Took truck back and had new shifter installed. Chanel told me t Took my truck in for shifter problem, had to order parts. Three weeks to get parts in. Took truck back and had new shifter installed. Chanel told me the new shifter was nicked and scratched and she had ordered a new and would be happy to install it if I wanted. I was impressed that she was up front about the condition of the part and willingness to replace it. More
Dodge Ram Thank you so very much Haley Wolff and Brandon Cohen for finding the perfect first car for my son. He loves his doge ram truck! Thank you so very much Haley Wolff and Brandon Cohen for finding the perfect first car for my son. He loves his doge ram truck! More
Awesome customer service Haley did a great job explaining the car and finance options. We bought the extended warranty because he did a great job explaining the benefits. W Haley did a great job explaining the car and finance options. We bought the extended warranty because he did a great job explaining the benefits. We also bought the protective shield. The whole staff did a great job. Thanks to a great experience with Haley we will buy our next car at kings auto. Thanks The Twarek Family More
Very satisfied! Mike had answers to every question that I had during my two visits which made it easier to make a buying decision on the spot. Job well done! Mike had answers to every question that I had during my two visits which made it easier to make a buying decision on the spot. Job well done! More