"They kept our deposit!"
We were interested enough in a vehicle to put a deposit on it, but specifically asked if we could get it refunded if we changed our minds. We were told, "We would never keep your money." But they did! Even after many phone calls, no one returned our calls or refunded our deposit. We ended up having to go through our credit card company.
Employees Worked With
Other Employees :
We don't remember the manager's name.
"Easy to deal with!"
My experience was great. The salesman, Gene, was down to earth, patient, and very knowledgeable in answering my questions. Everything was very timely and prompt. They did everything step by step and explained everything good and clear. Definitely would recommend to family and friends.
"Returned after 3 years and impressed with Eric once again"
- Ed in Hamilton
We were very pleased with the dealership and salesman when we did our first ever lease in 2014 as Eric recommended. We returned since the lease was about up intending to purchase the 2014 as it has performed and held up well even with the grandkids use and enjoyment. Eric listened and said he would be glad to assist in the purchase but he would like to show us the lease numbers again for comparison. He thoroughly explained all the improvements and new features available for 2017. After listening to him and thinking about it and looking at the numbers we felt another lease was right for us. Eric made the entire transaction enjoyable and we would highly recommend him as he is a skilled, knowledgeable professional and I look forward to our next encounter.