Kings Toyota

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Kings Toyota:
Worked with Chris Van Derveer at Kings Toyota. He is honest and straightforward. No playing game. He is also very responsive via email or phone call. Very easy to deal with. Highly recommend to look him up.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Kings Toyota:
I decided to purchase a Toyota certified Toyota Camry, and went in to look at the selection. I purchased a 2002 Camry with 49,000 miles, and was told about it's immaculate, one owner past, and presented with a clean carfax, which promptly went into my filing cabinet with the rest of the paperwork. Fast forward a year later, and countless service visits later, I'm going through the paperwork, and notice that the carfax has a different VIN shown than my car. After a little further investigating, I contact the previous owner, a very nice woman, who informs me that the car was previously wrecked, and it sustained about $7,000 in collision damage, which she disclosed to the dealership at trade in.
I took it to two body shops, and was shown examples of shady body work. Did I mention that the quarter panel on the car was rusting severely by this point? On a 4 year old Camry with now 60,000 miles?
Kings Toyota offered to "buy" the car back for my purchase price, provided I buy another car from them. I ended up selling the car on ebay, and after disclosing all the problems to potential buyers, I got salvage value for the car. Avoid this dealership at all costs.
I recommend Beechmont Toyota. That's where I purchased my current car, this one a new, 2007 Toyota Camry.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Kings Toyota:
Played the "write down what price you are willing to pay" game with Chris Vanderveer on a vehicle I was looking to purchase. He comes back less than five minutes later to advise "we aren't negotiating at all on this particular vehicle."

1. Not negotiating?
2. Then why instruct me to "write down a price"?
3. And this is a demo vehicle, but no $$ off for that?
4. Oh, and I drive 50-plus miles one way to find out that the car is not equipped as I had been told on the phone. Oops.

Someone needs more training.

Terrible experience.....but I still like the brand!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Kings Toyota:
Contacted this dealer through cars.com's dealer quote service. They were one of only two that would give a straight quote in response. Pricing was very competitive - better than almost everyone. Art worked to get the car we were looking for (other dealers had difficulty getting it). Finally, they were willing to work with us in buying the car via mail (moving to the area from out of state).

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