Kings Toyota

Kings Toyota
9500 Kings Automall Rd
Cincinnati, Ohio 45249
(513) 683-5440

Manufacturer: Toyota

Most Reviewed Employees
Joe Heckler Joe Heckler
Master Certified Sales Associate
Bruce Blackburn Bruce Blackburn
Master Certified Sales Associate
Don Tillery Don Tillery
Expert Certified Sales Associate
Jim Gray Jim Gray
Lease Retention Manager
Christina Richmond Christina Richmond
Certified Toyota & Scion Sales Associate
Chris  Vanderveer Chris Vanderveer
Expert Certified Sales Associate
Tony Spradling Tony Spradling
Certified Internet Sales Manager
Chris Hamm Chris Hamm
Master Certified Fleet Manager
Bruce Ihle Bruce Ihle
Master Certified Sales Associate & Truck Champion
John Cronin John Cronin
Internet Sales Associate
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 10:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5
108 Reviews
Kings Toyota

Overall Score: 5 Star Rating4.8



About Kings Toyota
Certified: Kings Toyota
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Kings Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



diamondgirlk
5/21/2012 3:00:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Andre Willis Sr.

My Review of Kings Toyota:
A friend of mine referred me to Andre and his customer service was excellent! He made me feel right at home and like I have known him for years.

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Response from: Kings Toyota
Added: 5/22/2012 9:02:42 AM
How can anyone not love working with ANDRE WILLIS and his great smile!?!?!? Andre really knows how to take care of a customer and have them leave with a smile on their face too!Kings Toyota truly appreciates comments like yours and the recommendations satisfied customers give to their family and friends....THANK YOU!
Regards,
Heather T. Chattos
Customer Relations Manager

momtotsan
5/16/2012 12:07:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Blackburn

My Review of Kings Toyota:
Bruce is a great salesman, very professional. He is honest, treats his clients with respect, and goes the extra mile to get them a great deal. There are never any bait and switch maneuvers, high pressure tactics, flashy gimmicks that turn out not to be as good as they looked in the flyer, or other manipulations. He is super responsive and great with communicating. This is the second car I leased with Bruce, and the main reason I came back to King's Toyota was the first experience I had working with Bruce was so good. He did not disappoint on my second purchase! Just can't recommend him enough. He managed a complex two for one swap (I was trading in a 2004 Sienna minivan and also trading out of a lease midterm on a 2011 Camry for a new lease on a 2012 Venza.) with efficiency and competence, and explained the financial details to me clearly, without talking down to me. All around excellent salesman.

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Response from: Kings Toyota
Added: 5/16/2012 1:16:45 PM
It's always so nice to hear such great comments from repeat customers like yourself. BRUCE BLACKBURN ALWAYS goes the extra mile for his customers and you are a testimonial to that! KINGS TOYOTA and Bruce thank you for your continued support and hope we can always be partners when it comes time to buy that next new (or used) vehicle.
Regards,
Heather T. Chattos
Customer Relations Manager

felc5k
5/14/2012 10:31:48 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Stacy

My Review of Kings Toyota:
Doug was very friendly and knowledgeable. He was able to answer any questions I had. He kept in touch with me prior to picking up the car and after I got the car. I know that I can call him and he can help me with anything. I did not feel pressured by Doug and that is what I was looking for in a sales person. This is my second time in the past 10 years working with Kings Toyota and I feel confident in their sales persons and cars I purchased. Thank you Doug for making my experience with Kings Toyota a good one.

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Response from: Kings Toyota
Added: 5/14/2012 1:30:37 PM
Thank you for such a glowing review! DOUG STACY is certainly a salesperson KINGS TOYOTA can be proud to have on their team. Doug's attention to detail and putting the wants and needs of his customers first is what makes him so great....and that's what makes his customers smile and come back to see him again and again.
Regards,
Heather T. Chattos
Customer Relations Manager

staci1135
4/25/2012 10:30:50 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christina Richmond

My Review of Kings Toyota:
Our second great experience with purchasing a new vehicle with Kings in the last two years, both times with Christina as our salesperson. She makes the experience a pleasant one, and is always courteous and helpful!

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Response from: Kings Toyota
Added: 4/25/2012 2:07:17 PM
Thank you for the great comments. CHRISTINA RICHMOND is all you said and more. Her customers always have the greatest experience when purchasing a vehicle at KINGS TOYOTA. We can't thank you enough for being a repeat customer and knowing that Christina is one of the main reasons makes it even more special.
Regards,
Heather T. Chattos
Customer Relations Manager

Holeli
2/28/2012 11:05:53 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris hamm

My Review of Kings Toyota:
chris is absolutely awesome I would recommend him to any person on this earth, he was able to work with my finances to find me the best deal possible, totally hooked me up with a gorgeous car that I am proud to drive. I will refer to him forever!!!

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Response from: Kings Toyota
Added: 2/28/2012 5:23:07 PM
THANK YOU! You said it correctly when you said CHRIS VENDERVEER was AWESOME. He treats his customers as the special people they are because he not only knows the product, he knows and understands other aspects that are part of the sales process, such as financing. KINGS TOYOTA considers it a pleasure to have Chris on our sales team and to have someone like you as a forever customer. THANKS!
Regards,
Heather T. Chattos
Customer Relations Manager

TiffDan
2/22/2012 10:12:13 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Blackburn

My Review of Kings Toyota:
When my fiance and I walked in the door at kings toyota and met Bruce Blackburn. He went above and beyond our expectations. He was avaiable for us whenever we needed him even on his day off. We walked in looking to lease and look at cars. Bruce was so helpful, answered all of our questions, and talked with us. we were nervous about leasing because we had never done it before. He reasured us we were doing the right thing.This was a huge decision for us at this time in are lives and we wouldnt have wanted to going threw this decision with any other sales rep. Bruce you are the best! We are telling everyone about Kings Toyota and Bruce! Thank you for the best experience!

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Response from: Kings Toyota
Added: 2/22/2012 10:30:46 AM
KINGS TOYOTA is so lucky to have BRUCE BLACKBURN as a sales associate and it sounds as if you agree. His depth and knowledge of our products and ability to help the customer and put them at ease makes a transaction - leasing or purchasing - a really fun experience. Kings Toyota thanks you for your business and strong recommendations - WELCOME TO THE KINGS TOYOTA FAMILY!
Regards,
Heather T. Chattos
Customer Relations Manager

mykids2325
2/7/2012 8:04:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Don Tillery

My Review of Kings Toyota:
I told a friend that I was wanting to get a new car. We live in South Carolina. He told me to check out Kings Toyota in Cincinnati Ohio. He said he had bought several cars from them. We got on their web site and they had a 2010 Buick LaCrosse with only 6027 miles on the car. I have always wanted a buick but I thought I could never afford one. When I saw the buick on line and the price I was blown away. I did my research for a five hundred mile radius and no other dealer could tough the price with the very very low milage. Kings Toyota was over $2000 cheaper than any other dealer. My sales man was Don Tillery. Don was the best sales man ever. Driving over five hundred miles to Kings Toyota in Cincinnati was DEFINATELY worth the trip and I will definately go back. I have been telling everyone I know that if they are interested in buying a please check out Kings Toyota in Cincinnati Ohio. It will be worth the trip. I love love love my car.

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Response from: Kings Toyota
Added: 2/8/2012 9:11:47 AM
And we LOVE, LOVE, LOVE getting testimonials like yours! A trip from South Carolina is not a quick trip so thank you for taking the time to visit our website and then make the journey. So glad we were able to give you the vehicle of your dreams...and thank your friend too for turning you onto Kings Toyota.
Regards,
Heather T. Chattos
Customer Relations Manager

FJCruiserFan
12/14/2011 3:44:32 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Spradling

My Review of Kings Toyota:
Have bought many cars for self/family in the past 30 years. Experience with Tony Spradling @ Kings Toyota was the BEST EXPERIENCE. EVER.

Very knowledgeable about the products (we were considering two different models), responsive to inquiries, and very transparent about pricing.

I personally visited five dealerships before making a purchase. Tony Spradling is THE reason I bought from Kings Toyota.


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Response from: Kings Toyota
Added: 12/14/2011 4:07:44 PM
Thank you for such a great review. The partnership of sales associates such as TONY SPRADLING and KINGS TOYOTA are what keeps people coming back purchase after purchase. And we consider ourselves lucky to have customers like yourself take the time out of their busy schedule to give us such great accolades. Again, thank you.
Regards,
Heather T. Chattos
Customer Relations Manager

joe northern
12/4/2011 10:34:30 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Don Tillery

My Review of Kings Toyota:
very happy with the overall experience with kings toyota and don tillery. would definitely recommend friends and family to shop there. also very happy with my new 2012 tacoma.

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Response from: Kings Toyota
Added: 12/5/2011 9:10:42 AM
Glad to hear DON TILLERY and KINGS TOYOTA were able to help and make you another SATISFIED customer. We always strive for EXCELLENCE in everything we do and it seems like you agree, we hit a home run again!
Regards,
Heather T. Chattos
Customer Relations Manager

Flex
10/13/2011 11:28:50 AM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Don Tillery

My Review of Kings Toyota:
Very relaxed and honest salesman. Good and large selection. The option of returning the car with the three day return policy gave me confidence that the car was reliable! Very satisfied with my purchase.

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Response from: Kings Toyota
Added: 10/13/2011 1:54:53 PM
DON TILLERY certainly does a good job, doesn't he? His customers can always rely on him to get the best deal possible and have their best interest first and foremost in the transaction. KINGS TOYOTA is extremely pleased to have Don on our sales team.
Regards,
Heather T. Chattos
Customer Relations Manager

Reviews 11-20 >>