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Kings Toyota - Service Center

Cincinnati, OH

4.0
75 Reviews

75 Reviews of Kings Toyota - Service Center

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October 17, 2020

We purchased a 2020 Toyota Sienna and were promised prior to purchase for the alignment to be corrected so we went on with the sale. Never was this ever corrected After returning numerous times and basically More

by Nicoler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg walker
August 11, 2020

Excellent service I have been a customer of Kings Toyota for several years. I have always been pleased with their friendly manner and good service. I never feel pressur More

by lauraaware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Willis Sr., Darrell Gesell, Rob Schoenhoft, Melissa Fischer, Sophie Kidd, Matt McGee, Eric Howell
August 11, 2020

loyal customer Kings Toyota is the first place I always look, for good assistance --whether buying a used or new car, or getting service on my Toyota. More

by mtr.paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Willis Sr., Darrell Gesell, Melissa Fischer, Sophie Kidd, Matt McGee, Eric Howell
August 07, 2020

Service Quality work. Strong customer focus. (And this format that requires me to submit a review of at least 25 words is really quite incredibly asinine.) More

by Bad Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly
August 02, 2020

Maintenance and Recall Work I brought my car in for its regular service. Darnell checked me in and let me know they could also do the recall work. He helped me get set up with a More

by Theresa E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Howard
August 01, 2020

Oil change We had an oil change done. Excellent service! Very fast and polite service from the young girl who checked me in and from the young man who spoke to More

by btballman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure of the 2 employees I spoke with. Alyssa Banks is listed on my ticket.
July 31, 2020

Scheduled Maintenance Kings Toyota has always taken care of me and my vehicles. I usually deal with Colin Delaney or Eric Howell. This day I was dealing with Eric. He took More

by Dave Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Carmichael, Collin Delaney, Eric Howell
July 29, 2020

Routine maintenance done in a routinely good way . Quick check-in, callback about scheduled service, follow-up after work was done. Reasonable pricing and coupons for additional savings. More

by Vineet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Schoenhoft
July 28, 2020

Recently had pleasant experience purchasing a new Rava 4 from Kings Toyota. Salesman Brett Lurix was very friendly and professional in assisting me with my selection. Along with Brett, Greg Walker professio More

by tmoore65
Recommend Dealer
Yes
Employees Worked With
Bret Lurix, Greg Walker.
July 27, 2020

requested the 10,000 mile service Tony, the service writer, clearly stated everything that would be worked on and estimated the time it would take. The service worked out as Tony expla More

by rajbdb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fiorito
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