Kings Toyota - Service Center

Every time I take my vehicle in Christina is so happy and makes sure I am taken care of! Christina took time to review my vehicle and answered all my questions! She deserves a raise she goes above and beyond makes sure I am taken care of! Christina took time to review my vehicle and answered all my questions! She deserves a raise she goes above and beyond and I don’t want to work with anyone but her! Because of her I am Kong’s Toyota customer for life!! More

Outstanding job I arrived around 9am for an oil change and tire rotation. I didn’t have an Appointment but Collin Delaney got me in and out within an hour. It was muc I arrived around 9am for an oil change and tire rotation. I didn’t have an Appointment but Collin Delaney got me in and out within an hour. It was much appreciated. Thank you so much for the great service. Gene Post More

Emergency tire repair Service was fast and courteous. The service advisor (Dylan Hoffman) was very friendly and seemed eager to be of assistance. The lady overseeing the Service was fast and courteous. The service advisor (Dylan Hoffman) was very friendly and seemed eager to be of assistance. The lady overseeing the waiting area (I did not get her name) was also super friendly and helpful, pointing out the amenities, and made a few jokes, helping keep everyone entertained. More

Friendly Service I bought my used Rav4 from Kings almost 2 years ago and have been happy with their customer service the entire time. I had an issue with the spare key I bought my used Rav4 from Kings almost 2 years ago and have been happy with their customer service the entire time. I had an issue with the spare key earlier this year and had to visit the dealership twice. The manager handled it and I had a new key in less than an hour. I recently went in for a tire rotation and was pleasantly surprised with how well the staff handled their Covid procedures, All employees were wearing masks (and the customers) and guests we spaced out- it was never crowded even though they were constantly busy. My service advisor, Alyssa was very helpful and polite- as were all the employees I interacted with. Very happy with my services thus far at Kings. More

Fast, friendly, easy service I've bought a few cars from these folks. Always get great sales help from Eric, and their service department is top notch. I do dealer service for my I've bought a few cars from these folks. Always get great sales help from Eric, and their service department is top notch. I do dealer service for my Toyotas because they go over the top to make it a great experience. I've worked with Tony, Travis and Christina as service advisors, they're excellent. Rob runs a great shop. More

Free oil change service Very efficient and quick. Very clean waiting room. Tony Fiorito was very knowledgeable and pleasant to deal with. Very positive experience as has a Very efficient and quick. Very clean waiting room. Tony Fiorito was very knowledgeable and pleasant to deal with. Very positive experience as has all my dealings with Kings Toyota over the past 5 years. More

They tried to rip me off! My service experience was eye opening. It started with a service advisor bragging how he got a customer to replace every fluid in his car when he did My service experience was eye opening. It started with a service advisor bragging how he got a customer to replace every fluid in his car when he didn't need it. Next I was told I had to wait 60-90 minutes for a oil change, when I had an appointment. I was told I needed a cabin filter replaced. Never again, I found out it cost $40 for labor! That is twice the cost of the filter. It takes about 5 minutes to replace, so I'll do it myself. After replacing the filter I'm then told I need a new battery. I purchased a 5 year battery from Kings in 2014 and that battery was replaced May 2017. Now they said the replacement battery is bad. I said no. I went to Auto Zone and they tested the battery and it is good, right down the middle of the battery indicator's green zone good. I can't trust Kings after this experience. More

Do not use this dealership. KINGS TOYOTA Against my better judgement I decided to buy a car here again. There were dealer issues with my last Highlander. I Spent 50,000 cash for this Highlander and wa better judgement I decided to buy a car here again. There were dealer issues with my last Highlander. I Spent 50,000 cash for this Highlander and was just told my last service was not under warranty because it was 1000 mi over warranty. Oops, I guess I am not supposed to travel with this car. I even had one service out of state to comply May my next car after a lifetime of Toyota cars will be a Subaru! More

Kings Toyota Treats You Like Royalty I realize people have different experiences with vendors, but Kings has always been 95%+ w/me. I LOVED my salesperson - knowledgeable, professional, & I realize people have different experiences with vendors, but Kings has always been 95%+ w/me. I LOVED my salesperson - knowledgeable, professional, & personable (purchased car 5 yrs ago). The service is easy to schedule - always timely and thorough. The last service had a free rental special, and since it was supposed to be a few hrs, I took advantage of getting some shopping done - they were done over an hr sooner than expected. But, I enjoy their service lounge area - ALWAYS clean. Yesterday went in to check tire pressure and one serviceman filled them. While waiting, I asked another about a fuse issue re my charger: he told me about a 2nd one in the console storage I never knew I had; showed me where the fuse was located; showed me where to find the tool to facilitate removal of old/insertion new fuse. While hood was up, another guy noticed my window washer fluid was low, and topped it. All this service, and NO CHARGE! And, most impressive ... was done with a friendly, great attitude. Kings truly treats me like royalty, and I plan to continue going to Kings as long as I live in this area. (I wish I had gotten the names of the 3 gentlemen that assisted me - Kings should be aware those little acts of kindness reaps huge rewards in loyal customers and positive references.) More

Do not do business with Kings Toyota. Their service department is the worse and they refuse to honor their agreements when you buy a car. Their work is suspect, prices high, and they lie c Their service department is the worse and they refuse to honor their agreements when you buy a car. Their work is suspect, prices high, and they lie constantly. More