Kings Volkswagen - Service Center

Gratitude Trust and integrity are important values to consider when working with any retailer. Kings Volkswagen Service Department consistently exemplifies trus Trust and integrity are important values to consider when working with any retailer. Kings Volkswagen Service Department consistently exemplifies trust and integrity with their professional approach for doing business. I'm so grateful for how they conscientiously take care of our vehicle and represent themselves with sincere care and concern for their customer. Scott Johnson has always represented himself on behalf of my best interest, for which I am very thankful. If a mistake is made with a quote he takes accountability and resolves the issue for the best interest of his customer. The dealership's car loaner program is greatly appreciated to offset inconvenience while our vehicle is being serviced. This dealership is committed to excellence and is a testimonial for successfully achieving customer loyalty. More

Ease of scheduling They made scheduling easy. They explained what was included in my service to help me make a decision of what to get service on. It was convenient to s They made scheduling easy. They explained what was included in my service to help me make a decision of what to get service on. It was convenient to schedule and they also explained how to schedule online next time if I would like. More

Service Work is done in a timely professional and courteous manner. Area is nice and clean and comfortable. Thankful for the quivk hassle free service. Would Work is done in a timely professional and courteous manner. Area is nice and clean and comfortable. Thankful for the quivk hassle free service. Would recommend More

All work done well and on time Great service from Kings Volkswagen. Service guys were very friendly, and kept me up to date on the progress of my repairs. Car needed some addi Great service from Kings Volkswagen. Service guys were very friendly, and kept me up to date on the progress of my repairs. Car needed some additional work, which was expected with the mileage, but nothing too expensive, which was nice. I've gone to them in the past and will continue to do so. Have also recommended them to friends and colleagues. More

Oil Change - Very friendly I recently moved here from another city where I went to a different VW dealership for my oil changes. The previous place was great but they were a lit I recently moved here from another city where I went to a different VW dealership for my oil changes. The previous place was great but they were a little on the slow side. King's VW had me in and out faster than I even wanted to be! The service staff was incredibly helpful and friendly. More

30,000 check up and GPS Navigation help The service department at this VW dealership is superior! They are courteous and helpful and persistent! My GPS Navigation system occasionally tells m The service department at this VW dealership is superior! They are courteous and helpful and persistent! My GPS Navigation system occasionally tells me that I am actually in Los Angeles (while I am actually in Cincinnati, Ohio) They researched it and found a solution to help me! They go above and beyond with their knowledge and service! More

Hassle Free Love this dealer because I don't have to schedule an appointment to get my regular 10,000 mile service. With their express service I can just stop i Love this dealer because I don't have to schedule an appointment to get my regular 10,000 mile service. With their express service I can just stop in at my convenience. In just a short time I'm on my way again. More

Check of front brakes and shock absorbers Service manager explained that everything was fine. No further testing other than a computer scan but at this time I chose not to do it. Service manager explained that everything was fine. No further testing other than a computer scan but at this time I chose not to do it. More

Maintenance Airbag light came on, called in to schedule service. They confirmed on the phone and via email, which impressed me. Brought my car in, they quickly di Airbag light came on, called in to schedule service. They confirmed on the phone and via email, which impressed me. Brought my car in, they quickly diagnosed the problem, they apologized for not having the part in Stock. They quickly made a loaner car available to me. The issue was fixed 24 hours later. True team of professionals at King's VW! Ricky Dumont More

Always good service Service adviser was knowledgeable, friendly and followed up by phone. I had a damaged tire. They didn't have what I needed but put y spare on. Ordered Service adviser was knowledgeable, friendly and followed up by phone. I had a damaged tire. They didn't have what I needed but put y spare on. Ordered the tire I needed and called me to let me know it was available to install More