"Covered the bases"
Scheduled my All Track for GPS, and Radio repair. They included software update for Cruise Control. Service Manager offered a car, and while it all took a little longer than I expected, the work was done correctly and the contact was friendly. The only problem was that I would have expected a contact advising when my car was going to be ready, since it was there several days. T.
"180 degrees from my last service experience"
This visit to the King's VW Service department was a 180 from my last trip. Wayne was extremely professional and helpful. He greeted me at my car, checked the car in quickly, made sure I knew where the facilities were and gave me an estimate the cost and how long my service would take. The work was done quickly and I was out the door with a freshly washed and repaired vehicle. Thank you Kings VW for bringing your level of customer service way up! It was a pleasure coming in for service.
"best car buying experience"
- Eric Mayleben
I didn't feel pressured to buy a car out of my price range or below my standards. Chris was knowledgeable about the cars we looked at and Ian got my financing approved without any hassle. There was no "let me go ask my manger" haggling at all. I got a great price on a great car.