Kings Volkswagen - Service Center

Always a great experience. The whole team at Kings VW is a great group. They are very professional, knowledgeable, and very courtesy to me every time I show up for service. The whole team at Kings VW is a great group. They are very professional, knowledgeable, and very courtesy to me every time I show up for service. More

Committed to customer service and a great experience The service dept was very prompt and professional. They were very accommodating to my schedule and contacted me via the appropriate channels. Would The service dept was very prompt and professional. They were very accommodating to my schedule and contacted me via the appropriate channels. Would do business with them again. More

Great Service I brought my BMW in for repair work on brakes. I thought I needed brakes and probably rotors. After inspection, the mechanic informed me that my b I brought my BMW in for repair work on brakes. I thought I needed brakes and probably rotors. After inspection, the mechanic informed me that my brakes and rotors were fine. They did point out that I have a valve cover gasket leak, and gave me a very reasonable estimate for repair. They also changed out some tires...summer for winter, and gave me an oil change. Service was great. I'll be back. Thanks, Steve More

Oil Change Reasonable time taken for an oil change. I spoke to the young lady at the counter on three occasions about the oil change and the thumping noise in t Reasonable time taken for an oil change. I spoke to the young lady at the counter on three occasions about the oil change and the thumping noise in the front of the car. Each time she took phone calls mid sentence during out conversation. I thought it was inconsiderate of my time. The third time, I directed my conversation to Scott, one of the service writers. At one point, the man in the office behind the counter yelled out to the new girl while she was putting my information into the computer. More

Vehicle Repairs We purchased our car from Kings VW and when we needed repairs, we took it in with confidence. During the process, we were informed, aware and were abl We purchased our car from Kings VW and when we needed repairs, we took it in with confidence. During the process, we were informed, aware and were able to speak to a service staff member. It was comforting to know that we are valued customers and our loyalty is appreciated. More

good efficient service The service was scheduled and completed without delay. I appreciate the direct and concise communication regarding what services where performed and w The service was scheduled and completed without delay. I appreciate the direct and concise communication regarding what services where performed and what /why an additional problem needed to be addressed. More

Family Everyone at this dealership always makes me feel like family and works to make every experience I have there a good one. I have never left having had Everyone at this dealership always makes me feel like family and works to make every experience I have there a good one. I have never left having had a service, thinking that it was sub par. So bravo friends keep treating me like you want my business! Scott took care of me on this day and was very attentive to what I needed and the service department had my car's oil changed, trees rotated, everything topped off and cleaned plus did the emissions fix all in a timely manner. They also test drove it to make sure it was purring like a kitten! So thanks guys for continuously making my volkswagen experience a good one! Sincerely, Alex More

Job Well Done Very professional and courteous staff. Repairs were thoroughly explained, The job was done right and in a timely fashion. This has been the case with Very professional and courteous staff. Repairs were thoroughly explained, The job was done right and in a timely fashion. This has been the case with all of my visits to Kings VW. More

Consistently Excellent Kings Volkswagen consistently offers excellent service, and they go out of the way to make their customers happy. I recommend their service center to Kings Volkswagen consistently offers excellent service, and they go out of the way to make their customers happy. I recommend their service center to any Volkswagen owner. More

good experience I called and made an appointment for the next day then dropped my Tiguan off in the morning, I was given a quote for the work I was asking to have don I called and made an appointment for the next day then dropped my Tiguan off in the morning, I was given a quote for the work I was asking to have done and received a call after everything was checked and was told the only problem they found was the brake fluid needed changed. I approved it and the car was finished an hour before I could pick it up. when I got up to pick up the car the total charge was less than what was quoted even with the extra work. I am happy and will be bringing it back. More