Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Klamath Falls Toyota - Service Center
Klamath Falls, OR
492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
492 Reviews of Klamath Falls Toyota - Service Center
Sort by
Verified Customer
May 22, 2025
Service reps make it sound like you need their service but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a leak. So if system is enclosed where did my Freon go? Why didn’t they fix the leak? I could have added more Freon without a$350 bill. At my oil change I told them my 12 volt charging units for a cell phone didn’t work, the mechanic that did the oil change said they looked fine and didn’t even check the fuses which the guy at the service desk changed for me. Earlier when I was asking about an appointment for an oil change Francisco said I could have a 30% discount and a week later the service desk didn’t honor it. Very disappointed in this dealership More
by Torotwister55
May 21, 2025
The Klamath Falls dealership was very professional and provided excellent service and provided the vehicle that I wanted and the paperwork was simple and complete and my salesman was extremely informative provided excellent service and provided the vehicle that I wanted and the paperwork was simple and complete and my salesman was extremely informative and showed me all the features of the truck that was very helpful and I would recommend the climate Falls dealership to all my friends. More
by ROOFMANAGER2002
Employees Worked With
Sean Kelly. (5) 👍🏻👍🏻👍🏻👍🏻👍🏻
May 20, 2025
They has great communication, they answered questions very well. A good group to work with! very well. A good group to work with! More
by KUMEMOTO
May 17, 2025
I've had great service, quick and thorough. I had a chipped windshield right before leaving town and they were able to get me in last minute. I had a chipped windshield right before leaving town and they were able to get me in last minute. More
by LILTEX
May 16, 2025
Pretty good felt a little rushed in buying good process more info on vehicle would have been better more info on vehicle would have been better More
by THOMASHAHN33
Employees Worked With
May 11, 2025
The work was done. Charge was almost $1800 for less than 4 hours of work, no major parts just fluids and filters. Then at pickup was told the front brakes needed to be Charge was almost $1800 for less than 4 hours of work, no major parts just fluids and filters. Then at pickup was told the front brakes needed to be replaced. At a cost of over $1400. I know this is a Lexus, but this is way out the norm! Went down to the tire store and had the job done for $410.WHY??? More
by YELLOWBIRD440
Employees Worked With
Joe
May 10, 2025
Joe is outstanding. Excellent customer service The waiting area is very pleasant with great coffee. Excellent customer service The waiting area is very pleasant with great coffee. More
by LLYNCH0
May 07, 2025
Was very disappointed in the tradein value given for my car. Saw it one week later listed for over 3x what I was initially offered. Made me feel taken advantage of. Almost walked out without purchasing the car. Saw it one week later listed for over 3x what I was initially offered. Made me feel taken advantage of. Almost walked out without purchasing the car. All I wanted was a fair price . After doing a lot of research for what my car was worth tradein value. Not resale but trade-in value. I was still low balled. More
by RAMACA1
