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Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.9
41 Reviews
4.9

41 Reviews

Write a Review

Industry Experience

11 yrs, 7 mos

41 Reviews of Kevin Bicknell

March 13, 2024

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Employee Rating

They always exceed my expectations and I would recommend them to anyone that needs service. More

by Richarderico
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee, Juan Maldonado

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Mar 13, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 04, 2024

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Very friendly and nice Helpful They were attentive, helpful and made my time there fast. They came to talk to me about a new air filter and how I needed to change it out. And I did! That made such a di More

by KANDRADE106
Recommend Dealer
Yes
Helpful
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Mar 04, 2024

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear Kevin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 13, 2024

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They are an honest and trustworthy dealer who get the items done by the date promised More

by Richarderico
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Helpful
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Feb 14, 2024

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, Richard, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2024

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They have always exceeded my expectations and I would highly recommend them for all services. More

by Richarderico
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Helpful
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Feb 12, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful service feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 18, 2023

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You guys are awesome. Keeps track of all services for me. See you next time More

by babybluewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Helpful
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Dec 18, 2023

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 16, 2023

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Great dealership and the staff are amazing people. Service is awesome. Dealership is very clean. More

by JONREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Helpful
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Dec 17, 2023

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 09, 2023

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Outstanding service. They were quick with service and explained what need to be done to ensure the safe operation of my vehicle More

by BRUCEPANCHOT
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Recommend Dealer
Yes
Helpful
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Dec 10, 2023

Klamath Falls Toyota responded

Bruce, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 03, 2023

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Employee Rating

Great please to buy a car, if is used or new and the sell person who attended me always been very cordial, nice and friendly always with a smile on her face and always happy to help you out. I would recommen More

by tnramirez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee

Helpful
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Dec 04, 2023

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 03, 2023

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Employee Rating

Easy to deal with regarding selection, finance, and closing. Could be more competitive with trades More

by davidewiese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee, Juan Maldonado

Helpful
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Dec 04, 2023

Klamath Falls Toyota responded

David, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

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Employee Rating

Thanks, Khamath Falls Toyota is very friendly and do very nice job to fix my Toyota 4Runner. No complaining… More

by Moua Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Helpful
Report | Print
Dec 01, 2023

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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