Back

Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
490 Reviews

490 Reviews of Klamath Falls Toyota - Service Center

Sort by
May 03, 2025

They put a new motor in my Tundra that was affected by a manufacturer recall. Great service and a speedy fix! More

by JEREMYFRITON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 02, 2025

I have total faith in my vehicle now. It was an excellent experience. Toyota rocks! More

by evilvampnag
Recommend Dealer
Yes
Employees Worked With
Donnie
May 02, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 01, 2025

Well kept facility. Everyone is kind. Safety is the main concern for the customer I enjoy the waiting lounge, Free Coffee ?? More

by Tonyjoecool
Recommend Dealer
Yes
Employees Worked With
Donnie
May 01, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 01, 2025

He was wonderful and very helpful with everything He answered all my questions that I asked with an awesome attitude More

by ASHLEYTLR4
Recommend Dealer
Yes
Employees Worked With
Levi D
May 01, 2025 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 30, 2025

AWESOME, AMAZING, WONDERFUL, FRIENDLY, SERVICE! Since I purchased my vehicle from Lithia Toyota in 2022; the WONDERFUL Staff has always gone above and beyond to treat me with the utmost respect at More

by Teena Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are ALL AMAZING!
Apr 30, 2025 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Great customer service! Fast and efficient! More than one service representative in duty is a recommendation. He did a great job with a smile. More

by Mollymcbpeterson
Recommend Dealer
Yes
Apr 29, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Very friendly, and eager to help me out with the down payment! Pretty fast process to purchase the vehicle 😁 More

by SMOKIETOPAZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Henderson
Apr 29, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Overall, great service. The only problem there was is the unable to get through the service department by phone to discuss and set up appointment. But once I finally got a c More

by elvisfanphrb
Recommend Dealer
Yes
Employees Worked With
Donnie
Apr 29, 2025 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Overpriced labor and parts for services. Had I done my research I could have found other places for much cheaper More

by Cmartmur17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Snipes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 28, 2025

Donnie was very professional,great customer service, and very helpful I liked the way he texts when our vehicles are done More

by walkermatt1964
Recommend Dealer
Yes
Employees Worked With
Donnie
Apr 28, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

2
...