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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
493 Reviews

493 Reviews of Klamath Falls Toyota - Service Center

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April 29, 2025

Overall, great service. The only problem there was is the unable to get through the service department by phone to discuss and set up appointment. But once I finally got a c More

by elvisfanphrb
Recommend Dealer
Yes
Employees Worked With
Donnie
Apr 29, 2025 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Great customer service! Fast and efficient! More than one service representative in duty is a recommendation. He did a great job with a smile. More

by Mollymcbpeterson
Recommend Dealer
Yes
Apr 29, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 28, 2025

Donnie was very professional,great customer service, and very helpful I liked the way he texts when our vehicles are done More

by walkermatt1964
Recommend Dealer
Yes
Employees Worked With
Donnie
Apr 28, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 24, 2025

This dealership used the old bait and switch. They showed me a nicer model and sold me a baseline. Never would have bought it. Wish I had my trade in back. More

by I2PUTT2DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 24, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 24, 2025

The staff is friendly and knowledgeable. They are also sensitive to my priorities. Communication is great. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Hodge
Apr 25, 2025 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 23, 2025

Always very good service. Clean facility, friendly people. Pleasant place to stay while waiting for service completion. More

by LynJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 23, 2025

They forgot to tighten a bolt completely that fastens my skid plate, on my first visit. The second visit was better. More

by CAYLOR9595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 19, 2025

Love lithia Toyota of Klamath falls always nice and welcoming. Never have had a complaint in the 10 years I’ve gone thete More

by Eamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Armstrong
Apr 19, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 19, 2025

The employee Donnie at service dept was very good and had great customer service. He was very helpful and understood everything he mentioned. More

by walkermatt1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Apr 19, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 18, 2025

Friendly staff, great service. My car was done super fast... Not a talker, be happy with what you get More

by RHOMACD
Recommend Dealer
Yes
Employees Worked With
Donnie Hodge
Apr 19, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com