Klein Honda - Everett Service Center

When I drove up Joey came out to greet me. After I told him what I needed, he explained what they would do and how long he thought it would take. He took the time tocheck my history with them and later sa him what I needed, he explained what they would do and how long he thought it would take. He took the time tocheck my history with them and later said he had found that all was well for me. Karmen welcomed me, made sure I was comfortable and offered me coffe. She check on some information I was interested in. All-in-all it was a pleasant way to spent a late afternoon. Irene More

I really cannot say enough great things about Klein Honda service department and specifically Steve Shosky. I'm the type of person/consumer that values & respects loyalty. If i'm treated fairly and res service department and specifically Steve Shosky. I'm the type of person/consumer that values & respects loyalty. If i'm treated fairly and respectfully then you have a customer for life. This has been the case in my experiences with Klein Honda and Steve. I've got an older honda and they have always, ALWAYS gone above and beyond in how they treat me. The work is always explained to me, even letting me know if a big ticket repair can wait or is urgent. I've also had the express service folks help me with headlight replacements & wipers...and are always happy to help me with installation. When the times does come for me to purchase a new car, I will definitely remain loyal in getting it from them. Thanks for all the work you do and for being an ethical business and employee. More

I went in for my routine maintenance and checked in with Rachel in the Express Service building. She was very friendly. My husband generally brings the car in, so I was a little bit confused by what exactly Rachel in the Express Service building. She was very friendly. My husband generally brings the car in, so I was a little bit confused by what exactly I needed that day. Rachel went over my recent service history with me and told me what I had done in the past (brake fluid and cabin/engine air filters), and what I may need(transmission and power steering). She also let me know that my brakes had been cautioned on my last visit, so it may be time for those as well. Before doing anything, Rachel told me that she would have the technician look at the fluid conditions and my brake pads, and then let me know if they were due yet or not. I signed the paper and took a seat in the waiting room. My car was pulled in, and about 10 minutes later, Rachel came down and started going over the inspection with me. She let me know that my front brakes were at about 3mm and that they were due. She also informed me that my rear brakes were still at 4, so I could wait until the next oil change and they would check them again. As far as my fluids, both the transmission and power steering needed to be changed, so I approved the fluids and my front brakes. They got the job done in a timely manner, and I was very pleased with the overall experience. Rachel is knowledgeable and friendly, and a very trustworthy advisor. I have been a long time customer at Klein Honda and am still very pleased with this business. Thanks again!! More

Always a happy experience Joey made sure that I was comfortable and take good care of me and my car I hope to deal with him again. comfortable and take good care of me and my car I hope to deal with him again. More

I came in for a recall on the air bags in my Civic. I felt Joey went above and beyond what I expected when I came in. He was very helpful and gave me information to help keep my civic running smoothly. I felt Joey went above and beyond what I expected when I came in. He was very helpful and gave me information to help keep my civic running smoothly. I will now only use Klein Honda for all my civic needs. More

Ryan and CJ exemplify the meaning of Customer Service. From the moment you arrive, you are treated with a smile and respected whether your request is small or large. They do much more than just talk-the- From the moment you arrive, you are treated with a smile and respected whether your request is small or large. They do much more than just talk-the-talk! More

Took my Honda In for some sort of service that was due and the people was very nice and kind. I thought I would have a long wait but I was in and out in no time. The price was in my budget everyone was ve and the people was very nice and kind. I thought I would have a long wait but I was in and out in no time. The price was in my budget everyone was very courteous. I will continue to bring my car back to Klien Honda year after year:_) More

I came in to Klein Honda on a Tuesday afternoon looking to get my Vehicle serviced. CJ was very helpful during this process. He explained everything that they would do during the service. After the explana to get my Vehicle serviced. CJ was very helpful during this process. He explained everything that they would do during the service. After the explanation I got a shuttle ride from Jim who took me to the mall for holiday shopping. I got a call from CJ who let me know my car was done. When I was done shopping Jim promptly picked me up. After everything was finished I was very satisfied with the services that were done and how quickly they were able to get me in and out. I would definitely recommend this dealership to anyone needing their Honda car serviced. More

I normally don't write reviews but when people go out of their way like Joey and Jim you should tell people. Joey did a great job in getting my car fixed especially since it was an emergency and on a Friday their way like Joey and Jim you should tell people. Joey did a great job in getting my car fixed especially since it was an emergency and on a Friday and Jim the shuttle driver not only took me to McDonald's he even had coupons for a free Coke that he gave me. Klein Honda took what I thought was a horrible day and made it a whole lot better More

I went into Klien Honda on friday night as they were closing. The door was locked to the service area but I needed a headlight bulb. Steve not only opened the door he also got me a new bulb and instal closing. The door was locked to the service area but I needed a headlight bulb. Steve not only opened the door he also got me a new bulb and installed it. I tried to pay for the bulb but Steve said that the cashier and parts guy's went home so he couldn't charge me. I tried to give him money but he refused and asked instead of money to write a review about him. I always go to Klien Honda and because of Steve and what he did for me I will now go to him every time. Thanks Steve!!!! More