I have never written a review on line before; however, after my experience with Klick Lewis on Tuesday February 11th, I felt compelled to do so. I originally took my car there to be serviced. It was an older car that I bought from Klick Lewis in 2005. In my opinion, the car still had a few good years but the experienced service department determined otherwise. I worked directly with Ben Rodriguez. He was so very thorough and professional while examining the car and explained to me all of my options. His priority was to work with my decision and make it the best solution no matter what. He kept in touch with me step by step and didn't go ahead and perform any repairs without consulting me first. Ben was the one that convinced me that it would be the right time to consider trading the vehicle in. He arranged for me to meet with the owner, Greg Lewis later that evening. I was immediately at ease when I met Greg and knew from that moment that I would be in good hands. I told him what I was looking for in a vehilce and the specific price range that I needed to stay within. He respected that and didn't go outside of those boundries while showing me what was available. I literally sat in his office and he hand picked the perfect match for me. They pulled the car into the showroom and I was sold on it! I didn't even have to go outside and walk the lot!! This was an emotional decision for me to let go of a car that I truly enjoyed and wanted to keep for a few more years. He empathized with me and ensured me that this would be a great replacement. We spent hours with Greg that evening and it felt more like visiting an old friend. I enjoyed the whole experience and wanted to let eveyone know about it. Klick Lewis is a highly professional organization that has extreme standards for customer service. Each and every person that we dealt with through the process bought into this concept and THAT is hard to find!! Thank you Klick Lewis team for making this such an easy process. We will be back again to do business and we will be SURE to refer everyone that we know to your showroom!! Extra thank you to Ben & Greg!! Best Wishes, Marie Simpson, Harrisburg, PA
I Recommend This Dealer:
Ben Rodriguez, Alex Risser, Greg Lewis
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