Knight Claremont Chrysler Dodge Jeep Ram

Great dealership all around, great people to deal with. Sold my Honda EXL for a great value. Desiree was amazing. She was very professional, courteous. I was in and out in no time. I would definitely recom Sold my Honda EXL for a great value. Desiree was amazing. She was very professional, courteous. I was in and out in no time. I would definitely recommend this dealership. Thanks Andy More

Julian was very helpful and flexible with me. He showed me the Jailbreak and the Demon, and he was very patient through the whole process. He showed me the Jailbreak and the Demon, and he was very patient through the whole process. More

My customer service experience with ISAIAH was Superb. . He went far and beyond to help me wit my service warranty company ,, Isaiah took control of my problem and explained in full detail what was needed . He went far and beyond to help me wit my service warranty company ,, Isaiah took control of my problem and explained in full detail what was needed for my car to run in it's best compacity and did not back down in letting the CAR WARRANTY company know that his service team will only delivery top quality service and these repairs are needed for us to give this our customer,, I thank God for him,, Isaiah you are truly the best More

I initially took my 2017 Ram 1500 in for the routine scheduled transmission fluid service. They informed me that the transmission was totaled, which made zero sense since it was working perfectly when I scheduled transmission fluid service. They informed me that the transmission was totaled, which made zero sense since it was working perfectly when I brought it in. Thankfully I had a lifetime MOPAR warranty which covers the transmission. Fast forward to after they had the truck for SEVEN weeks without doing the repair - MOPAR stepped in and said they won’t cover the repair, which was complete xx. After fighting a losing battle with them for two more weeks, I had to decide to either pay $16,000 cash to fix it or take a hit and trade it in for $3,000 (cash value was $24,000). Meanwhile they wouldn’t give me a loaner or rental so I ended up paying about $2,800 to rent a car while the truck was there. Zero reimbursement. Insane. Soooo then I decided to just cut my losses and move on. I agreed to trade the Ram in to them and buy something new off the lot. They gave me a pretty good deal on a new Grand Cherokee. On signing day, they assured me the new vehicle would be detailed, fluids checked, tires inflated, etc. Well they didn’t have any of that done but I didn’t have time to wait. So I called them right away when I got home to set up a time for them to complete those things. Nobody got back to me. Then I realized the vehicle had no oil or wiper fluid, tires were not inflated properly, and the interior and exterior were dirty. Not what you would expect when you buy a new car! Contacted them again, no answer. Started calling daily, no help. FIVE WEEKS later I finally got the general manager involved. He assures me they’ll take care of me. No call back though. I wake up for work one day and the car won’t start and is undrivable. Had to get it towed in to the dealer. They received the vehicle and began work on it. Another five days go by with no call back. I finally just got a ride there so I could get to the bottom of it since nobody would get back to me. They finally got everything done and fixed the issue with it not starting, detailed it, fluids, etc. But it took them over 6 weeks to get me sorted out after I drove it off the lot, and 13 weeks since I initially brought the Ram in for routine maintenance. . All in all, I lost $23,000 of value on my Ram, spent $2,800 on rentals, $450 on uber, and $15,000 down payment on the new vehicle. Suffice to say, this entire experience was an absolute nightmare. Absolutely abysmal customer service, total lack of accountability, no follow up or follow through, and overall unprofessional behavior by them. I would never recommend this dealership to anybody. However, the actual service department did their job correctly. So that’s why I gave two stars instead of zero. For shame Knight, for shame. (Insert middle finger emoji) More

Customer service can be so disappointing, but not when you come to Knight ram they set a new standard in excellence and customer service and they could never reach this pinnacle of perfection without the you come to Knight ram they set a new standard in excellence and customer service and they could never reach this pinnacle of perfection without the goddess of California Malika she is the definition of excellence. America needs more car sales persons like her. She makes the world a better place just with her sense of humor. Best experience ever great job team. More

Drove 3 hours to buy a jeep from them as they were the only ones around with the specific jeep I wanted. Waited 4 hours to sign papers which is understandable because they were short staffed. I bought the only ones around with the specific jeep I wanted. Waited 4 hours to sign papers which is understandable because they were short staffed. I bought the vehicle at night so never turned on the AC. When I finally did there was a HORRIBLE smell coming out of it. Called there service department and was told they would call me back, next day still no call so called again. Here we are 5 days later still no call so tried again and get transferred around until the line goes dead. More

Mayra and Victoria went above and beyond to help me pick the right vehicle that would best suit my needs. Both Mayra and Victoria were very pleasant to work with. The finance process went super smooth. Bo the right vehicle that would best suit my needs. Both Mayra and Victoria were very pleasant to work with. The finance process went super smooth. Both Mayra and Victoria deserve a raise. More

They do whatever they can to help with the price and work with you budget definitely will buy from them again with you budget definitely will buy from them again More

Julio was great, He got a hold of me as soon as He had good news about getting my financing secured. Good communication and follow up, I appreciate your help! good news about getting my financing secured. Good communication and follow up, I appreciate your help! More

Sebastian was very knowledgeable and helpful. He helped me get the deal I wanted.he made the whole transaction easy..thank you.. He helped me get the deal I wanted.he made the whole transaction easy..thank you.. More