This was my first buying experience with Knopf Automotive, and based upon first impressions, it likely won't be my last. Donato Ciampittiello, my Client Representative, was both professional and thorough. His manner was relaxed and pleasant - an atmosphere I observed throughout the dealership. This purchase was a pre-owned vehicle, yet I was provided all the courtesy and attention one often only receives when make a new vehicle purchase. I a somewhat of a 'seasoned buyer', and would rate the Knopf customer service experience as top rate. I further observed a well appointed dealership facility, an extensive inventory of new and pre-owned vehicles and a few specialty and collectible vehicles as well. I'm delighted to have made a purchase with Donato at Knopfs. It checked off all the right boxes with me, and I would guess it would as well ,for all that visit their store.