Knudtsen Chevrolet

Knudtsen Chevrolet
1900 East Polston Avenue
Post Falls, Idaho 83854

Sales: (208) 664-8107
Service: (800) 768-2023
Parts: (800) 568-3873

Manufacturer: Chevrolet

Most Reviewed Employees
Mike Elmore Mike Elmore
Internet Sales Director
Joe Morris Joe Morris
General Sales Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Parts Store
Instant Financing
Pet Friendly
Shuttle Service
Television
Vending Machines
After Hours Drop-Off
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Sunday: 10:00 AM - 5:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:30 AM - 2:30 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 7:30 AM - 2:30 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
16 Reviews
Knudtsen Chevrolet

Overall Score: 5 Star Rating4.7



About Knudtsen Chevrolet
Certified: Knudtsen Chevrolet
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Knudtsen Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Maggie Bond
2/8/2012 10:59:43 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Wixon, John Dewitte

My Review of Knudtsen Chevrolet:
This was the thrid car I bought from Knudtsen, everyone is friendly and easy to work with. I had set an appt to see a car and when I got there the car was ready for me to look and I was greeted as I got out of my truck. Very comfortalbe and relaxed. Any time I or my family needs a car we go to Knudtsen! I also would like to say that I drove 3 1/2 hours to shop here.

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calblondie
2/1/2012 2:44:40 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Grillo, Shawn (GM)

My Review of Knudtsen Chevrolet:
I had a great experience working with Knudtsen Chevrolet. They abided by their word and helped my dad and I purchase my car without too much hassle. Thanks

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Nbordman
1/25/2012 1:32:59 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Eric Knudsten

My Review of Knudtsen Chevrolet:
I recently purchased a used vehicle from Knudsten Chevrolet a full sized SUV. The vehicle was quickly turned around and pushed through to sales without proper mechanical inspection. A week after the purchase I realized a heavy exhaust leak sound in the engine compartment. I requested service to review the possible mechanical issue and they confirmed a broken exhaust intake manifold issue. Assuming a vehicle purchased from a dealership of this size and after purchasing an extended warranty none of the expenses were to be covered for the rather large and extensive mechanical repair. I called to speak with the owner directly about my concerns and to request that Knudsten make right on their used vehicle sold with such extensive mechanical issues. Mr. Knudsten himself told me that it is not a safety issue therefore regardless of the vehicle it would not be the responsibility of the dealership for any used vehicle. He then continued to brief me on the fact I should assume the vehicle would have mechanical issues since it was not 10 years old. I assure any consumer that an older vehicle will have wear and tear. However, I do not expect to pay several thousands of dollars for a used vehicle and several more for extended warranties to come home and make well over an additional $1000.00+ dollars in immediate repairs. Never in my life have I been treated so poorly as a woman. Knudsten Chevrolet should be embarrassed that they sold a used vehicle in such poor condition and refused to correct the issue. I WOULD NEVER RECOMMEND THIS COMPANY AGAIN, TO MAKE MATTERS WORSE I WAS A RETURN CUSTOMER TO KNUDSTEN CHEVROLET, THIS WAS THE SECOND TRUCK I HAD PURCHASED THROUGH THIS COMPANY. GO TO PARKER TOYOTA WE HAVE ALSO PURCHASED TWO VEHICLES FOR MY SPOUSE THROUGH THE COMPANY AND THEY KNOW WHAT CUSOMTER SERVICE IS SUPPOSED TO BE.

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joan nolan
1/9/2012 4:30:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Grillo

My Review of Knudtsen Chevrolet:
I really had a great experience with Knudtsen Chev. My agent, Joe Grillo, was a big help. He is a great customer service person. I would recommend Knudtsen and Joe Grillo to anyone.

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cbreed
12/19/2011 12:10:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Chapman, Dan ? (finance), John DeWitt

My Review of Knudtsen Chevrolet:
This is our sixth vehicle purchased from Knudtsens. Every time, the service is outstanding. The fact that so many of their employees are long term reflects their loyalty, too, to Knudtsens. They have always been able to match or beat their competitors prices. No reason to go anywhere else when needing a vehicle. They are equally friendly when we just stop in for a visit while having our vehicle serviced. Jim Baunch is super in the service department, also. Knudtsens goes above and beyond.

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USAFBMET
11/4/2011 12:48:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Grillo (salesman) Jim Baunach (Service Manager)

My Review of Knudtsen Chevrolet:
2nd vehicle purchased from this dealership:

***First vehicle purchased was a used 2007 Chevy Avalanche - price was much lower than locally advertised equivalent make/model/year

***Over the next 3 years ALL service work was performed by this dealership (which is 30 miles from my home!) I had several other Chevy dealerships within a much closer radius, but I was willing to drive from Washington to Idaho on a routine basis because I trusted the service manager (Jim Baunch) and appreciated his patience when explaining what was wrong when I had a problem, and why he recommended certain services. This was my service vehicle, and I drove over 40,000 miles a year with it - and was never left stranded on the side of the road in 3 years and 156,000 miles! (LOL - I'm not counting the one time I ran out of gas, which was not Jim's fault!)

***Second vehicle purchased was a new 2011 Chevy Avalanche from this dealership - price was comparable to other local sales/incentives of dealerships within a 100 mile radius. Found a couple of comparable vehicles, at a slightly better price even, but these dealerships proceeded to offer me less on my two trade-in vehicles then what even Kelly Blue Book said they were worth, and immediately the "RED Flags" went up. I finally got tired of trying to find a slightly better deal, because I was tired of dealing with all the "shady" salesman and dealerships. Sounds strange, but I actually felt guilty for trying to find a better deal elsewhere...felt like I was "cheating" on my previous Knudtsen salesman (Joe Grillo)?!?!?!?! Anyhow, my last stop was back at Knudtsen Chevrolet, sitting in front of Joe Grillo and it should have been my first/last stop all along. Joe knew what I wanted/needed for my particular job (2011 Avalanche) actually advised/guided me of other cheaper suitable options (2011 Silverado) available to me, and finally helped make the deal I needed to get me into my first option.

In hind-site, I think I knew all along that Knudtsen was my dealer of choice because I didn't realize I actually felt like part of their family...thus the previous "guilt factor". The friendships and trust I had built over my first 3 years with them has convinced me that I will continue to drive 60 miles roundtrip for all my vehicle service needs. I actually look forward to doing my routine service appointments at Knudtsen, as it allows me to catch-up with my friends Joe Grillo and Jim Baunch!

So, YES - I would definitely recommend this dealership to anyone I find is in the market for a NEW/Used vehicle in the future, and would also recommend them for all their follow-up service needs.

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dmpestel@gmail.com
10/14/2011 1:42:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Chapman

My Review of Knudtsen Chevrolet:
In is a nervous experience for me to buy over the internet. I was extremely pleased with Knudtson Chevrolet. They made the experience pleasant, easy and comfortable. I would have no questions about purchasing another car from them.

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robby1111
9/27/2011 1:24:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Wixon

My Review of Knudtsen Chevrolet:
Knudtsen Chevrolet was an easy experiance for me, I was shopping with a certain budjet for a used pickup truck, looking for an older Chevy in particular. I expected to purchase a truck from a private party rather than a dealership, because in my experience dealers are more expensive. Suprisingly I found exactly what I wanted and was able to get the price I was looking for. It worked out to be a smooth transaction in my favor! Thanks.

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wkthorhaug
9/26/2011 8:49:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Grillo, Steve?, and Dan Guthrie AMAZING TEAM!!

My Review of Knudtsen Chevrolet:
The Knudtsen chevrolet team in Post Falls Idaho was truly amazing....They meet and exceeded our needs and wants! I can truly say I'd recomend them to EVERYONE!

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tyler93
9/21/2011 9:56:32 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Grillo and Dan Guthrie

My Review of Knudtsen Chevrolet:
I have bought a few cars over the years from Knudtsen.They alway do a great job at the time of sale and there service dept always have done a great work keeping my cars on the road.I will always send my friends and family to them. Keep up the great work!!!! Thanks Joe

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