Koenig Subaru

Super great customer service. My service advisor was super nice and took the time to explain everything to me. I believe his name was Jack. My service advisor was super nice and took the time to explain everything to me. I believe his name was Jack. More

Service representatives are friendly and informative. Service is completed in a timely competent fashion. It was easy to make and revise service appointment. Service is completed in a timely competent fashion. It was easy to make and revise service appointment. More

Good experience, sales person was great to work with. Car was exactly what we were looking for. Car was exactly what we were looking for. More

I have had all service work completed at Koenig Subaru on a vehicle I purchased there. The service work has always been done in a timely manner and completed to my satisfaction, I would recommend Koenig Sal a vehicle I purchased there. The service work has always been done in a timely manner and completed to my satisfaction, I would recommend Koenig Sales Department and also their Service Department to anyone considering the purchase of a new or used vehicle. More

They try to keep on a time stated. come in to tell you what the are working on or needs work come in to tell you what the are working on or needs work More

I walked in with a specific set of requirements and a budget. I told the salesmen precisely what I wanted and within 2 hours I was signed and done. I have never once been able to escape a dealership with budget. I told the salesmen precisely what I wanted and within 2 hours I was signed and done. I have never once been able to escape a dealership within 5 hours. This was great. I got my car a few days later and was in and out. Painless. More

Koenig Subaru service provides prompt, friendly, comprehensive, and competent care to its customers. I very much appreciate the expertise of the mechanics who have worked on my car and done an outst comprehensive, and competent care to its customers. I very much appreciate the expertise of the mechanics who have worked on my car and done an outstanding job. More

i was unfortunate enough to have my brand new crosstrek catastrophically break down near this dealership. the first time they had my car for about a month, mostly waiting on parts, not their fault. they ma catastrophically break down near this dealership. the first time they had my car for about a month, mostly waiting on parts, not their fault. they managed to rush the parts and get my car back to me in as timely of a manner as possible. that being said, the mechanics are clearly incompetent. they got my car drivable again, but less than a day of having it back, my car started making some very concerning sounds, needless to say i had to bring it back to the shop by the end of the week to correct the issue of the mechanics not torquing down bolts properly. they "fixed" that issue, but now I've been driving my car for about a month or two now, and im starting to hear the same concerning sounds in the same locations again, so i know im going to have to bring my car into the shop for the same issues. im not going back to this dealer. they cant seem to get things right the second time so im not going to try for a third. that being said, their customer service is great, their mechanics are terrible. May God have mercy on your soul if you live in Port Angeles and this dealership is your only option for a certified Subaru dealership if you need anything other than an oil change. More

Based on my experience, the Koenig Service Department managers are dishonest and the technicians are incompetent. I was lied to, I was overcharged, and, after thousands of dollars in repairs, my car is c managers are dishonest and the technicians are incompetent. I was lied to, I was overcharged, and, after thousands of dollars in repairs, my car is consuming more oil than it was when I brought it in to Koenig for service. More

This was the third vehicle we purchased from Koenig Subaru. They always deliver great customer service. Subaru. They always deliver great customer service. More