"WOW !!! Must read "
I was extremely impressed! Started with my phone called to schedule my service, the representative was very happy and pleasant and very accommodating. Once I arrived to the location I was greeted with a warm smile any warm welcome on this freezing day. I was invited in from the cold while Lisa Johnson inspected my CX 5 I came in to fix the center consul and ended up doing and oil change and tire rotation she invited me to have coffee and donuts in the waiting room. We spoke for a few minutes and I am so glad I came here she is by far an asset to the company. I also had the opportunity to observe the rest of the staff everyone was so happy and miss Mrs. Lisa Johnson was extremely knowledgeable on my vehicle along with the recalls. I work in the customer service industry and one of the leaders in accommodating the customers by far the entire staff here is amazing to my standards which are very high! Very impressed
Everyone at Mazda and my sales person Ronnie were excellent and attentive. The Finance Manager was a gentleman. I have been to many dealerships and even worked in some and that is exponentially more than I can say about all of the other dealerships. I am always skeptical about buying cars at a dealership and everyone at Koeppel Mazda were very professional, welcoming and were not pushy, arrogant and shady. Had a great experience with them, would recommend their services, would return to buy a car there and have nothing but good things to say about Koeppel and their service department. Had to get my tires service on the new car and they were very receptive to that. Thank you everyone at Koeppel!
my husband and i were very satisfied with the service we were provided here. Our sales person Ronnie was very helpful. I would personally reccomend him because he was very patient, respectful of our decision and very honest with my husband's inquiry about the vehicle and other related stuff. we love our car and purchasing process was excellent. Thanks to Ronnie