my husband and i were very satisfied with the service we were provided here. Our sales person Ronnie was very helpful. I would personally reccomend him because he was very patient, respectful of our decision and very honest with my husband's inquiry about the vehicle and other related stuff. we love our car and purchasing process was excellent. Thanks to Ronnie
"You know that feeling when you cannot blink for a second..."
b/c bad things might happen. That's them. Right there. You are asking why after the oil change is done (2h later) they drive your car across the street into the parking lot, and get the identical model car next to mine, and start walking back and forth as looking for something...and they (including service facility manager) get very confrontational & uncomfortably loud, and tells you back, that they were getting ready it for me. Side street, lots of empty parking by the building, and more: dedicated drop off/pick up are all empty, but they drive across the street, and act as they were not doing the right thing. Never will trust them with my car again. Very unprofessional .
Koppel Mazda and my sales person Ronnie were by far the best dealership experience I had during the whole process of leasing a car. Ronnie was completely attentive to my needs, without being pushy at all. I was given the time and respect to make the best car decision for my family. I highly recommend Ronnie.