One of the best Customer Service I have had in a while, first time I went to Koeppel Mazda i was greeted at the entrance by a Sales Rep called Tom, as I started to look around he asked me if i was looking for something in particular, right there I saw the CX-5 and I said, that's what i'm looking for, so he showed me the car and explained all the details about it, then he gave me some space i believe it was for me to explore the car without his presence. After this he approached me and we scheduled a test drive. I was in love with this car, but as a first time lease, i didn't want to jump into it until i shopped around. He was very pleasant gave me his business card and even introduced me to his Manager Saiful, what a good vibe this man has, but either way i had to keep looking. On my second time i wen't just to see the colors and to double check the CX-5 make sure my 2 year old son will be comfortable in his car seat. The third time i wen't Saiful the sales manager received me and we started talking price, we wen't back and forth, but you know what, I left with my CX-5, the process was nice and smooth, didn't feel stress at all, every single document i signed was explained in details by Marcus Plaza business manager, i even made changes and he gratefully changed the paper work. At the end of the day they are Excellent in there service A+
I Recommend This Dealer:
Thomas Ormesher (Tom), Saiful and Marcus Plaza
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