Kolosso Toyota - Service Center

Starting with the ease of making an appointment, very good. Intake was smooth and friendly. Service was fast and thorough. I liked the video of my entire vehicle during service good. Intake was smooth and friendly. Service was fast and thorough. I liked the video of my entire vehicle during service More

I scheduled a week in advance to change four tires and paid US$1,700 for them. It took more than four hours to change them, which is quite unacceptable. Typically, a tire change should take about an hour, paid US$1,700 for them. It took more than four hours to change them, which is quite unacceptable. Typically, a tire change should take about an hour, according to Google search. They said it would take 2.5 hours, but it ended up taking more than 4 hours. However, I can't believe they spent 4 hours on my car, so perhaps they overscheduled their appointments. I am curious about the criteria for determining who should receive service first. More

First, it took over two months to even start. The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told our insurance carrier the car was ready for pickup when it was not which started a whole chain reaction of confusion with us, the insurance carrier and the rental car company. We also noticed swirls/scratches in all the new paint which appears to be from being washed and the paint doesn’t match!! Kolosso has really changed over the years and not for the better. I will never use them again much less buy a car there. More

Very kind staff who listened to me and kept me updated to the progress of my appointment. the progress of my appointment. More

Everything was clean, organized and efficient. People were very nice. 15 words is too many. People were very nice. 15 words is too many. More

Kody the technician that managed my car service was excellent. He did not push unneeded work, gave very professional advice. excellent. He did not push unneeded work, gave very professional advice. More

We appreciate the free check up on our Rav 4, but it would have been even nicer if a car wash would have been included!! would have been even nicer if a car wash would have been included!! More

While it was unexpected they serviced my vehicle for an oil change without an appointment. They communicate their progress throughout the whole process. Friendly people too! oil change without an appointment. They communicate their progress throughout the whole process. Friendly people too! More

Very polite, fast service, clean waiting room. Very easy to book an appointment and car work was done fast Very easy to book an appointment and car work was done fast More

it has been a long time since I had my vehicle serviced at Kolosso. I was impressed with the fast service and the friendliness of the staff. at Kolosso. I was impressed with the fast service and the friendliness of the staff. More