All Salespeople
Sales Department
Kool Toyota
Grand Rapids, MI
15 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 05, 2024
Purchased a new Toyota Crown.
Love the car. The salesman was an exceptional amount of knowledge about the car. Any questions we had, he had an immediate technical answer. Took hi
More
by lagging_minke.0a
Employees Worked With
Adam Bock
February 09, 2024
We connected by email and set up a time to test drive a
few different cars, we were greeted as soon as we walked in the door. Overall, it was a great experience! Olivia helped us and was very knowledgeable
More
by ABeardsley
Employees Worked With
Olivia Shute
April 17, 2023
If I could leave a negative star review I would.
Awful customer service and poor communication. Three of us took the day off to purchase a vehicle. arrived at Kool Toyota when the Sales associate sa
More
by lbergakker
Employees Worked With
Stacey Schuemann