Koons Arlington Toyota - Service Center

ASSISTANT SERVICE MANAGER DEAN VANALSTYNE KNOWS THE MEANING OF CUSTOMER SERIVCE - WHIL EI HAVE A 2010 TOYOTA NOW INTERESTED IN THE NEW 2011 FORERUNNER - IF I PURCHASE THE CARE IT WILL BE BECAUSE OF THI MEANING OF CUSTOMER SERIVCE - WHIL EI HAVE A 2010 TOYOTA NOW INTERESTED IN THE NEW 2011 FORERUNNER - IF I PURCHASE THE CARE IT WILL BE BECAUSE OF THIS KOONS TOYOTA EMPLOYEE - SERVICE PERSONNEL DO MAKE A DIFFERENCE EVEN WHEN IT COME TO SALES - YOU ARE GOING TO BE DEALING WITH THESE PEOPLE ON A CONTINUED BASIS - NOT SALES - NOT FINANCING BUT SERVICE More

I have used Arlington Toyota for the last 3 years. They have always been very helpful and courteous. The work was always completed in a timely manner. You cannot beat the prices that they give. Whenever have always been very helpful and courteous. The work was always completed in a timely manner. You cannot beat the prices that they give. Whenever I leave my vehicle, I receive a call back the following morning, letting me know of any problems they have found regarding my truck. They let me know approximately when my truck will be finished and are very accurate. I highly recommend this dealership. More

I brought a 2009 Highlander and a 2010 Corolla from these fine folks. My salesman was incredible on both purchases and that was even after I had price/compaired deals at my local Waldorf MD dealership: Waldo fine folks. My salesman was incredible on both purchases and that was even after I had price/compaired deals at my local Waldorf MD dealership: Waldorf is not competative nor customer focused near like your dealership! I have however been getting regular servicing on my cars in Waldorf, but even after repeated disappointments even after advance reservations and slow service, I switched to Arlington. Your dealership is out of the way for me, but sitting in a waiting room in Waldorf for a minimum of 1.5 hours for my cars 5, 10,and 15K servicing really ticked me off. For my Corolla's 20 and most recent 25K servicing at Arlington, I gave that business to you all. In both cases Tim Kral had me in and out in under 45 minutes each time and each time he handled me like a VIP. Kudo's to you all. Excellent job! Tim Wood More

I serviced my 2008 Highlander and everything was great. Sam Zelaya was the service manager and he got me in and out of the dealership within 45 minutes. I had my two kids with me and I really appreciated Sam Zelaya was the service manager and he got me in and out of the dealership within 45 minutes. I had my two kids with me and I really appreciated his promptness. Everyone seemed very friendly at this dealership. I will definitely go back to Koons. More