Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Easton Toyota
Easton, MD
306 Reviews
Koons Easton Toyota specializes in the sales and service of Toyota and Scion vehicles along with full-line certified pre-owned. Koons is proud to serve customers in all Eastern Shore of Maryland communities, including Salisbury MD, Cambridge MD, Seaford MD, and Milford DE.
Jim Koons Automotive is a family-owned and operated automotive group since 1964. With 31 franchises in 22 locations in the Washington, DC area, including Maryland, Virginia and Delaware, Koons is on the Top 15 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal’s “Best Places to Work” in 2009, 2010, 2011 and 2012. Krystal Koons is the official spokesperson for Jim Koons Automotive Companies.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 306 reviews
September 04, 2025
The advisor was very pleasant and looked up service as we decided what was needed. The wait time was expressed and the job was done in about the expected wait. Check out was easy and quick and received a cop decided what was needed. The wait time was expressed and the job was done in about the expected wait. Check out was easy and quick and received a copy of service job. More
by dmcl.lecompte
Employees Worked With
Did not see her name
August 17, 2025
Rachel Coyne Asst Service Manager at Koons Easton Toyota was excellent to work with. She signed me in for my Prius oil change and answered all my questions with technical responses. After the service she sh was excellent to work with. She signed me in for my Prius oil change and answered all my questions with technical responses. After the service she showed the inspections done to my vehicle while it was in! My 2017 prius is in great condintion and I can thank Koons Easton Toyota for their qualifed staff. Thanks Rachel! More
by terre
Employees Worked With
Rachel, Coyne Asst Service Manager
August 16, 2025
Our salesman Mike Jacobs was great. He was energetic knowledgeable and an all round positive force. He explained the cars many features and made sure we understood and didn’t have any q He was energetic knowledgeable and an all round positive force. He explained the cars many features and made sure we understood and didn’t have any questions. We were glad he was our salesman. More
by K_gabriel23
Employees Worked With
Mike Jacobs
August 13, 2025
when to koons toyota of easton was going to buy a truck from them they told me they were going to hold it why they were working on the financing part it was on a saturday told me that they would let me from them they told me they were going to hold it why they were working on the financing part it was on a saturday told me that they would let me no monday what they came up with called monday only to find out they sold it with out so much as a phone call the sales rep was really good it was ashton i wouldnt send anyone there or ever us them again very pisted off More
by richie
Employees Worked With
ashton elm sales guy was good
July 14, 2025
My wife and l were shopping for a new car. First went to Koons in Easton and talked to Bill Thompson he gave me a price and we checked with three other dealers. One was a Nissan dealer the oth First went to Koons in Easton and talked to Bill Thompson he gave me a price and we checked with three other dealers. One was a Nissan dealer the other two were Toyota dealers. The other two were not even close to the first quote from Bill. We wanted a color that they didn't have but found one and had it in a couple days. Bill was a pleasure to work with and explained everything about the options on the car and there were many. Thank you Bill More
by tgardner29
July 04, 2025
Dealership was great. Mike Jacobs was extremely knowledgeable and easy to work with. Great experience Mike Jacobs was extremely knowledgeable and easy to work with. Great experience More
by Dawn.sparkle423
June 03, 2025
My salesman Lewis Scott was a big part of why I made my purchase. He sent me a walk around video that got me interested. That got me to go and take a look. And the vehicle I purchased is really nice! Tha purchase. He sent me a walk around video that got me interested. That got me to go and take a look. And the vehicle I purchased is really nice! Thanks Lewis! More
by lcowanjr
Employees Worked With
Lewis Scott 5 Stars
