
Koons Easton Toyota
Easton, MD
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Vito Vita and Staff--Amazingly Helpful and Friendly I've been communicating with Vito Vita and his staff while doing my comparison shopping for a new SUV. I absolutely love the no-pressure sales approac I've been communicating with Vito Vita and his staff while doing my comparison shopping for a new SUV. I absolutely love the no-pressure sales approach and the willingness to answer all questions as I move forward in making my purchasing decision. In the past my family has owned a long-list of Toyota vehicles. This may very well be the time to go back. Thank you Vito Vita for a pleasant experience thus far. More
Awesome! I can't say enough about Marcus. He is truly an asset to koons. He is very knowledgeable about the cars sold. He helped me buy a 2015 Carolla and it w I can't say enough about Marcus. He is truly an asset to koons. He is very knowledgeable about the cars sold. He helped me buy a 2015 Carolla and it was very easy from walking into the dealership to picking out the exact car I wanted and the best part was how fast the paperwork went. It truly was the best experience I have ever had buying a car. Thank you Marcus! More
Service for a recall Toyota was great standing behind their product. They replaced the FRAME on my 2005 Tacoma for rust. The staff at Koons was friendly and very effici Toyota was great standing behind their product. They replaced the FRAME on my 2005 Tacoma for rust. The staff at Koons was friendly and very efficient getting my truck in and out and providing me with a loaner vehicle. More
Fraud No Trust after we agreed about a car price by phone(Acura 2011), i traveled 2 hours to this dealership in Easton and after i spent 3 hours with them fixing the after we agreed about a car price by phone(Acura 2011), i traveled 2 hours to this dealership in Easton and after i spent 3 hours with them fixing the paperwork, warranty and contract. their boss Peter called and said it was a mistake because this car deserves more money..I refused to pay more money in this car specially Peter himself came with me in a drive test...........it's my worst experience with a dealership NEVER TRUST THEM More
Service department We have owned two Toyota's from this dealership, our service has always been excellent- especially from our service advisor James Musto. He has alwa We have owned two Toyota's from this dealership, our service has always been excellent- especially from our service advisor James Musto. He has always gone above and beyond to my our visit enjoyable and efficient. More
Mark Thursby Great experience. Mark Thursby was very helpful and professional. We drove an hour and every aspect of the transaction was perfect and as expected. We Great experience. Mark Thursby was very helpful and professional. We drove an hour and every aspect of the transaction was perfect and as expected. We will always buy our Toyota's from Koons and Mark. So Bravo to Mark ,a good guy in the car business. More
was treated dishonestly Called ahead to confirm a used car to test drive, and then drove an hour to look at it, only to find the driver's seat was non-functional and had a bi Called ahead to confirm a used car to test drive, and then drove an hour to look at it, only to find the driver's seat was non-functional and had a big tear in the upholstery. Salesman and manager then proceeded to tell me that the seat would be repaired, and they would call me as soon as it was available and hold the car to give me "right of first refusal." When I didn't hear back, I called only to find they sold they car right out from under me despite the promise. Cannot recommend this dealership as they are not true to their word. More
great service Found the car I wanted and the whole process was done in one day. Todd Hardeman really was helpful through the whole process. Financing department Found the car I wanted and the whole process was done in one day. Todd Hardeman really was helpful through the whole process. Financing department was very helpful. More
Great experience, highly recommended Wanted to take a minute to commend among many, Todd Hardeman for his professional manner that we were recently extended by him. We went on a treasure Wanted to take a minute to commend among many, Todd Hardeman for his professional manner that we were recently extended by him. We went on a treasure hunt to replace one of our vehicles, and Todd was almost instantly a friend to us. Absolutely no pressure, and extremely helpful. We were so happy with the way things were going, we decided to purchase two vehicles at the same time. In addition to Todd's attention, I would be remiss not to mention how pleasant and professional each and everyone at the dealership has treated us. In fact, for those old enough to remember the Sitcom "Cheers", we now feel like Norm when we walk in the dealership. From service to porters, all very professional. If your in the market for a new or used vehicle, stop by and ask for Todd. You won't regret it. Todd, thank you again. More
Great staff The entire staff was friendly and extremely helpful. There was no pressure during the entire process, and Todd Hardeman, was a pleasure to deal with. The entire staff was friendly and extremely helpful. There was no pressure during the entire process, and Todd Hardeman, was a pleasure to deal with. Again, no high pressure during the process. More