
Koons Easton Toyota
Easton, MD
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Yes we were WOWED, but not in a good way. Yes they wowed us. What a difference 2 years makes! I bought my truck there 2 years ago and was sold on Koons. Today they treated us terrible. The new Yes they wowed us. What a difference 2 years makes! I bought my truck there 2 years ago and was sold on Koons. Today they treated us terrible. The new manager is a joke and the salesman was asking me questions that a car salesman should already know. DO NOT BUY FROM THIS DEALER!!!!! More
Rachel Brewer Rachel was so friendly and helpful. I will be coming back to this dealership for the rest of my company vehicles. Thanks for your help Rachel was so friendly and helpful. I will be coming back to this dealership for the rest of my company vehicles. Thanks for your help More
2014 Toyota Corolla Purchase My wife and I discussed the fact that this was a stress free purchase and and that is welcome relief when purchasing a new car. Our salesperson, Josep My wife and I discussed the fact that this was a stress free purchase and and that is welcome relief when purchasing a new car. Our salesperson, Joseph Procaccini, was top notch. A nice guy to work with and knowledgable to boot! I would recommend this dealership to anyone looking for a Toyota. If you shop there please see Joseph! More
great sales person price not so wow Had a great experience with Stephanie she was very helpful and friendly. Had a little problem with wow internet price but understood after explained. Had a great experience with Stephanie she was very helpful and friendly. Had a little problem with wow internet price but understood after explained. After financing and getting home to review paper work realized wow price was not sticker after all rebates and incentives added back. Some numbers where reversed and freight counted twice, once on sticker and again on financing paper work. I am going back to rectify errors. With the excitement of the purchase I did not catch errors at signing hope they will make good. More
Good dealer, great sales staff We worked with Chris Willis to buy a used Camry at the end of the day on a Saturday. He made everything happen we needed to complete the sale in time We worked with Chris Willis to buy a used Camry at the end of the day on a Saturday. He made everything happen we needed to complete the sale in time for us to pick the car up after closing time. Chris worked with us after the sale as well providing support that is not usual once the sale is complete. The whole team at Koon's Easton was very good and Chris lead the way. More
Exceptional Dealer. This was my second new car purchase from Koons Easton Toyota. Our salesman John Vongohren made every attempt to get me the deal I needed to be able to afford the vehicle that my wife wa from Koons Easton Toyota. Our salesman John Vongohren made every attempt to get me the deal I needed to be able to afford the vehicle that my wife wanted. He was very understanding that we were on a budget and made every attempt to work with us on the RAV4 my wife chose and never once tried to force a vehicle or option that we didn't want (like many other salesman do and I hate that). Koons and it's staff stayed open after hours to work with us with very short notice because my wife and I did not get off work until late and had to travel to the dealership as it was our only time available. The Finance Manager was good too, he understood that we were in a hurry. The General Manager was the best I have seen. He came over and greated my wife and I personally, and I felt he genuinely cared for us as customers and people. He made sure that we left happy customers, and we did! Koons Toyota of Easton has earned my business, again, and I recommend them to all. More
Purchased a new Tacoma from Koons and salesman Chris Willis. Chris was easy to speak with and he was knowledgeable. After a few questions he showed me a truck that was just what I wanted. He quickly wra Willis. Chris was easy to speak with and he was knowledgeable. After a few questions he showed me a truck that was just what I wanted. He quickly wrapped up the deal and we were on our way with a new Tacoma. I had looked around on dealer websites before deciding on Koons Toyota. I really feel I got the best possible price. Very hassle free car purchase. More
I purchased my first Toyota this past August. Melody I purchased my first Toyota this past August. Melody Trippett was my sales consultant but it was Paul Bruce the finance guy who gave me an educatio I purchased my first Toyota this past August. Melody Trippett was my sales consultant but it was Paul Bruce the finance guy who gave me an education on the importance of purchasing "gap insurance". My husband and I traveled 6,000 miles on a cross country trip in my new Prius. My husband was quite impressed with the Prius considering he drives a pickup truck and is a true outdoorsman. On Sept. 24th, 2013 on my way to work, I was in an accident which totaled my new Prius. Thankfully, I was not injured! Thankfully, I had "gap Insurance". I sought help in navigating through the "gap insurance" process from the dealership. Loren Mayr provided that help and followed through until my debt was satisfied to Toyota Financial Services. At this point, I was ready to purchase another Prius. Melody spent many hours helping me to select a new Prius and making sure I understood how to use all the features. I am now happily enjoying my new Prius. I want to convey my sincere appreciation to everyone at Koons Toyota, Easton. Sincerely, Nancy Cavanaugh More
I apologize to Chris Willis. If it is possible to replace this review with my previous review, I'd appreciate it. He was very professional and couteous through the complete sales process. I entered replace this review with my previous review, I'd appreciate it. He was very professional and couteous through the complete sales process. I entered a review and was confused on the ratings. This is an updated review. I will be buying my next car through Chris Willis an Easton Toyota. Thanks again for the great service. Rocky Parish More
I bought a FJ Cruiser (used) from Koons Easton Toyota Scion recently and have to say that it was an excellent experience. I found the vehicle on the internet, made arrangements to see it and had all que Scion recently and have to say that it was an excellent experience. I found the vehicle on the internet, made arrangements to see it and had all questions answered very professionally through email. I also received a phone call and had been given names of individuals to ask for when I arrived. I arrived at a time when one of the individuals (Jan) was not present. Chris Willis, one of the sales representatives, stepped in with permission from the manager and took me for a test drive. He was very knowledgeable about the FJ and the other vehicles I had interest in. He was able to speak to the pros/cons and presented the information very objectively. I did not feel like he was trying to influence me. There was no stress and no pressure. When discussing numbers, value of my trade in vehicle and other costs involved, I felt Chris was very honest and worked with the Easton Toyota Team and John to get me a great deal. I got a great car, a great deal, and it was a great experience. My thanks to Chris Willis for listening, providing excellent information and for working with the Easton Toyota Team. I will definitely recommend Koons Toyota and Sales Rep Chris Willis to friends and anyone out there wanting a no-stress/no pressure experience buying a vehicle. More