Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Easton Toyota
Easton, MD
306 Reviews
Koons Easton Toyota specializes in the sales and service of Toyota and Scion vehicles along with full-line certified pre-owned. Koons is proud to serve customers in all Eastern Shore of Maryland communities, including Salisbury MD, Cambridge MD, Seaford MD, and Milford DE.
Jim Koons Automotive is a family-owned and operated automotive group since 1964. With 31 franchises in 22 locations in the Washington, DC area, including Maryland, Virginia and Delaware, Koons is on the Top 15 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal’s “Best Places to Work” in 2009, 2010, 2011 and 2012. Krystal Koons is the official spokesperson for Jim Koons Automotive Companies.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 306 reviews
May 11, 2015
Great experience, highly recommended Wanted to take a minute to commend among many, Todd Hardeman for his professional manner that we were recently extended by him. We went on a treasure Wanted to take a minute to commend among many, Todd Hardeman for his professional manner that we were recently extended by him. We went on a treasure hunt to replace one of our vehicles, and Todd was almost instantly a friend to us. Absolutely no pressure, and extremely helpful. We were so happy with the way things were going, we decided to purchase two vehicles at the same time. In addition to Todd's attention, I would be remiss not to mention how pleasant and professional each and everyone at the dealership has treated us. In fact, for those old enough to remember the Sitcom "Cheers", we now feel like Norm when we walk in the dealership. From service to porters, all very professional. If your in the market for a new or used vehicle, stop by and ask for Todd. You won't regret it. Todd, thank you again. More
by Sheila1121
Employees Worked With
Todd Hardeman
April 20, 2015
Great staff The entire staff was friendly and extremely helpful. There was no pressure during the entire process, and Todd Hardeman, was a pleasure to deal with. The entire staff was friendly and extremely helpful. There was no pressure during the entire process, and Todd Hardeman, was a pleasure to deal with. Again, no high pressure during the process. More
by satisfied customer
April 16, 2015
Good Experience We recently purchased a new Toyota Highlander from Koon’s Toyota in Easton, MD. From the initial inquiry we worked with sales rep Jack Grist. The ex We recently purchased a new Toyota Highlander from Koon’s Toyota in Easton, MD. From the initial inquiry we worked with sales rep Jack Grist. The experience was very pleasant due in large part to the professionalism and attention to detail of Mr. Grist. He went out of his way to keep us informed and was at all times very responsive to any questions that we asked. Since returning home to Delaware with the car he has called to make sure that everything was satisfactory. We are very happy with our purchase and enjoyed the entire shopping experience. Everyone at the dealership was very helpful and we never experienced any high pressure sales techniques. I can without reservation recommend Koon’s Toyota Easton and sales rep. Jack Grist. More
by Bill B.
Employees Worked With
Jack Grist
April 14, 2015
Great Service Chris is fantastic! Provided me with all information needed in order to make my purchase a pleasant experience. Went out of way to accommodate. Would Chris is fantastic! Provided me with all information needed in order to make my purchase a pleasant experience. Went out of way to accommodate. Would buy from him again. Like the longevity of his time working at Koons. Makes it comfortable to purchase with confidence. More
by customerofkoons
Employees Worked With
April 14, 2015
Excellent experience The entire staff were wonderful. Chris was informative and knowledgeable but not aggressive. I would highly recommend him and the dealership. He expl The entire staff were wonderful. Chris was informative and knowledgeable but not aggressive. I would highly recommend him and the dealership. He explained everything about the process of leasing and the benefits for me. More
by Candy apple red
March 14, 2015
Great experience. This dealership takes good care of their customers and is incredibly friendly, to the point, and welcoming. I traveled 100 miles one way experience. This dealership takes good care of their customers and is incredibly friendly, to the point, and welcoming. I traveled 100 miles one way to this dealership and it was worth it. My boyfriend is even considering buying a truck there later this year because they were so great. More
by Aubrie M
Employees Worked With
Jack
March 05, 2015
Recommended I just got a 2015 Tacoma from Koons Easton and had a great experience. I spoke with a lot of dealerships while searching for my new truck and Koons To I just got a 2015 Tacoma from Koons Easton and had a great experience. I spoke with a lot of dealerships while searching for my new truck and Koons Toyota was by far the best. I got a great deal on my truck and Chris Willis, Heather Travers and the entire staff was knowledgeable, professional, patient, polite, and helpful. I would recommend this dealership to anyone. More
by Paul
January 04, 2015
Everything is Awesome!!! Michael was able to get me in and out of there with the car I needed. I came in looking to walk away with a new car and he was able to help me make a Michael was able to get me in and out of there with the car I needed. I came in looking to walk away with a new car and he was able to help me make a decision and inform me about what I was purchasing. Everyone was amazing and I would highly recommend checking them out the next time you are shoppiing around for a new vehicle! More
by dnhalejr
Employees Worked With
Loren Mayr, Michael DiDonato
December 11, 2014
My Toyoto, I will always take my car to be serviced this dealership. I always get excellent service. If something needs to be done, I am made aware of what ne I will always take my car to be serviced this dealership. I always get excellent service. If something needs to be done, I am made aware of what needs to be done and I have the option of getting the work done. I have always had problems fixed as needed. My car is going to outlast me. I hope. More
by Linda Schwarten
Employees Worked With
Other Employees :
not sure, but whoever they were, I was treated very well.
November 04, 2014
Horrible experience. They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, cond They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, condescending and unprofessional....on many levels. More
by clc21801
