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Koons Easton Toyota

Easton, MD

4.7
306 Reviews
Koons Easton Toyota specializes in the sales and service of Toyota and Scion vehicles along with full-line certified pre-owned. Koons is proud to serve customers in all Eastern Shore of Maryland communities, including Salisbury MD, Cambridge MD, Seaford MD, and Milford DE. Jim Koons Automotive is a family-owned and operated automotive group since 1964. With 31 franchises in 22 locations in the Washington, DC area, including Maryland, Virginia and Delaware, Koons is on the Top 15 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal’s “Best Places to Work” in 2009, 2010, 2011 and 2012. Krystal Koons is the official spokesperson for Jim Koons Automotive Companies.
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6730 Ocean Gateway

Easton, MD

21601

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Showing 306 reviews

October 27, 2024

Koons of Easton is always pleasant especially Charlie in the service department. Great service always More

by ctbenson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Koons Easton Toyota responded

Thank you for the kind words about our service team at Koons Easton Toyota! We're delighted to hear that Charlie and the rest of our staff have consistently provided great service. We look forward to serving you again in the future!

October 02, 2024

Outstanding sales person Keith Wenck, no pressure just polite information and his knowledge of the vehicle was outstanding. More

by tfcox54
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Wenck
Oct 03, 2024 -

Koons Easton Toyota responded

We're delighted to hear that Keith provided you with such a positive experience at Koons Easton Toyota. It's great to know his knowledge and approach made your visit enjoyable. Thank you for sharing!

September 30, 2024

Tanner was very patient and helped me with the purchase of my 4Runner I would definitely come back More

by Logan
Recommend Dealer
Yes
Employees Worked With
Marcus Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Mayr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Koons Easton Toyota responded

Congratulations on your new 4Runner, Logan! Tanner and the team at Koons Easton Toyota wish you happy miles ahead and look forward to seeing you down the road!

September 30, 2024

I initially called in looking for a Corolla and none were available. Tanner actually called me when I was in town and let me know he had two become available that day! Experience was pleasant and very easy More

by corollaGirl
Recommend Dealer
Yes
Employees Worked With
Kash
Sep 30, 2024 -

Koons Easton Toyota responded

Thank you for sharing your experience! We're glad Tanner could assist in finding the perfect Corolla for you at Koons Easton Toyota. Enjoy your new ride!

September 26, 2024

Thank you to Adam G. and Loren M. for being so helpful during the purchase of a new RAV4. I highly recommend this Dealer. More

by Toni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Mayr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gerstorff - 5 Star
Sep 27, 2024 -

Koons Easton Toyota responded

Toni, we're thrilled to hear that Adam and Loren provided 5-star support during your RAV4 purchase at Koons Easton Toyota. Thanks for the high recommendation and congrats on your new ride!

September 25, 2024

Marcus C. And Adam G., Thank you for all your help in finding me my new RAV4 Hybrid to replace my 2017 which was damaged by a tree branch in a storm. You ask More

by MH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gerstorff, Chad and Keith
Sep 25, 2024 -

Koons Easton Toyota responded

We're delighted to hear that Marcus, Adam, Chad, and Keith provided such excellent service in finding your new RAV4 Hybrid here at Koons Easton Toyota. Your continued support means a lot to us! Enjoy your new ride!

September 24, 2024

Adam Gerstorff provided helpful, quick service. I had a good experience, and I would recommend Koons to others. More

by clint.lang4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Mayr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gerstorff
Sep 24, 2024 -

Koons Easton Toyota responded

We're delighted to hear that Adam provided you with helpful and quick service at Koons Easton Toyota! Thanks for recommending us, and we appreciate your support.

September 18, 2024

Great service appt. David was very helpful and friendly. Totally satisfied !!! My experience has been very positive !! More

by buckrub243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 18, 2024 -

Koons Easton Toyota responded

We're delighted to hear that David provided helpful and friendly service during your appointment at Koons Easton Toyota. Thanks for sharing your positive experience with us!

September 16, 2024

Everyone is very nice there an service team did my 10,000 mile service great More

by Jrhine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Musto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Shull
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chalupa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Koons Easton Toyota responded

The team at Koons Easton Toyota appreciates your review. Thank you, Jrhine!

September 14, 2024

First time using this Toyota dealership for service on my Lexus RC300 AWD. Service time was about normal for dealers..not the fastest but not the slowest. Only complaint was when done the car wasn't parked w More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Mayr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady who took my payment when done. Cant remember her name.
Sep 16, 2024 -

Koons Easton Toyota responded

Lenny, thanks for choosing Koons Easton Toyota for your service needs. We appreciate the feedback and will work on improving our parking process to make things smoother next time!

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