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Koons Ford of Annapolis
Annapolis, MD
1,540 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,540 reviews
May 19, 2025
Mr. Treas is the best. Very professional and friendly. Great communication of service times and prices. Been taking my F150 here for years and I am extremely pleased with the service every time. Also th Great communication of service times and prices. Been taking my F150 here for years and I am extremely pleased with the service every time. Also the waiting lounge is very nice. More
by madmac37
Verified CustomerEmployees Worked With
May 19, 2025
Excellent customer service from both Brandon and Terry. We appreciate all their help and follow up! We appreciate all their help and follow up! More
by pat.hogan5
May 18, 2025
Chris Dugovich was an outstanding salesman. He was attentive to my desires for a vehicle and found just what I wanted. He has been very helpful not only in acquiring the truck, but also to me He was attentive to my desires for a vehicle and found just what I wanted. He has been very helpful not only in acquiring the truck, but also to meeting our needs in delivery and follow up! The Koons/Ford employee pricing and discounts made the purchase possible. More
by Moe&Jane
May 17, 2025
I’ve had 5 Lincoln’s serviced here since 2011. I wouldn’t go anywhere else. Earl, the service manager is wonderful to work with, and El Brown is an electronic genius! I wouldn’t go anywhere else. Earl, the service manager is wonderful to work with, and El Brown is an electronic genius! More
by JCORELITZ
Employees Worked With
May 16, 2025
Alex is very good, and we are grateful he is our advisor. He kept us apprised of our repair every step of the way. He kept us apprised of our repair every step of the way. More
by MCAULEY
May 16, 2025
The request was repair the rear brakes and confirm that the front brakes were okay. The car was completed in n a reasonable amount of time and returned functioning properly. This was another great servic the front brakes were okay. The car was completed in n a reasonable amount of time and returned functioning properly. This was another great service. More
by RCMSAILS
Employees Worked With
Not sure & Not listed
May 16, 2025
Helpful, knowledgable and friendly. Chuck was great, he was knowledgable and very helpful in finding the car I wanted Chuck was great, he was knowledgable and very helpful in finding the car I wanted More
by seaquettk1
Employees Worked With
May 15, 2025
Amazing staff in the Toyota mobility department led by Mr Baker. Hannah super helpful and and maintenance man was super informative and awesome! Overall great experience and an amazing team. Could not be Baker. Hannah super helpful and and maintenance man was super informative and awesome! Overall great experience and an amazing team. Could not be more satisfied!! More
by jbt4242
May 14, 2025
Great staff, attentive to customers request. I would recommend this dealership. Dealership very clean, service waiting room very comfortable. I would recommend this dealership. Dealership very clean, service waiting room very comfortable. More
by havefaith861
Employees Worked With
May 14, 2025
I've had great experiences taking my vehicles to this dealership for service and plan to continue. dealership for service and plan to continue. More
by GREG.JELLICK
Employees Worked With
