Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Charlita Hearn
Refer Me
59 Reviews
Over 30 years in Management, Sales, Customer Service. Enjoy assisting prospects, family, and friends find the vehicle the fits their needs. Love the beach, dancing, cooking, and movies
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
11 yrs, 3 mos
Specialties & Trainings
Lincoln Brand Champion
CPO Certified
59 Reviews
Write a Review
59 Reviews of Charlita Hearn
April 11, 2024
My purchase was very enjoyable no pressure all questions & concerns addressed. Charlita was very friendly and made the purchase very smooth & concerns addressed. Charlita was very friendly and made the purchase very smooth More
by lawsontin
Verified CustomerOther Employees Tagged: Andres Zavala
Helpful 
March 25, 2024
Fast courteous service. Truck running well. Will return for my service needs next time. Thank you Truck running well. Will return for my service needs next time. Thank you More
by escher760
Other Employees Tagged: Mike Treas
March 19, 2024
We always feel welcome when we walk in the door. We will return again. Thank you We will return again. Thank you More
by ANN16
Other Employees Tagged: Andres Zavala, Earl Mosby
March 08, 2024
The entire process from pre-order to pickup was really fantastic. We have always had a good experience here. I am curious about how the service department will be. fantastic. We have always had a good experience here. I am curious about how the service department will be. More
by jeffwvandam
Other Employees Tagged: Nice lady, forgot her name though, sorry! Terri maybe?
February 24, 2024
Took care of the problem with my brand new Lincoln (400 miles) very quickly and provided a Lincoln loner car miles) very quickly and provided a Lincoln loner car More
by louschmeltzer
Other Employees Tagged: Michael Matson, Zach Swenski
February 23, 2024
Best buying experience in my life. The sales team was amazing and the Sales Manager made sure we were treated like royalty The sales team was amazing and the Sales Manager made sure we were treated like royalty More
by davidgburnettdb
Other Employees Tagged: Trevor Teed , John Powell
February 22, 2024
It's always a pleasure to stop by Koons Annapolis, to buy or service a vehicle. Many Thanks to everyone at this exceptional Dealership... Thanks, Phil S. or service a vehicle. Many Thanks to everyone at this exceptional Dealership... Thanks, Phil S. More
by PHILSTRISSEL29
Other Employees Tagged: Dave Miller, Mike Treas
February 17, 2024
Our sales representative Zach was very personable and not pushy which made the experience a good one. Charlita was also helpful as well as Terry who did our financing. Great experience. pushy which made the experience a good one. Charlita was also helpful as well as Terry who did our financing. Great experience. More
by laura a
Other Employees Tagged: Zach Swenski , Terry - finance
February 16, 2024
Fabulous, the whole team. Front to back of the house. Competent, friendly, upbeat team. Great workmanship and attitude all around. Front to back of the house. Competent, friendly, upbeat team. Great workmanship and attitude all around. More
by PATRICIA.BARROS
Other Employees Tagged: John Powell, Earl Mosby
February 12, 2024
Sales manager, John is not honest and misleading. Provided written proposal, had me drive an hour to dealership; drive the car and then go down $5000 on trade in (not even close to CarMax or another Provided written proposal, had me drive an hour to dealership; drive the car and then go down $5000 on trade in (not even close to CarMax or another dealership). Just wanted to get me in the dealership. No concern for the customer. Lives up to why car salespeople have terrible reputation. Horrible way to treat people. Kevin, sales person was pleasant and seemingly honest. Overall, unpleasant experience. More
by Dmks
Other Employees Tagged: Kevin Bracey, Andres Zavala
Dealership Inventory (324 Vehicles)
