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Koons Ford of Annapolis
Annapolis, MD
1,540 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,540 reviews
September 06, 2024
I really appreciate they always get my truck back to me when I need it when I need it More
by lesfavre
Verified CustomerEmployees Worked With
September 06, 2024
Team did a great job helping us get the truck and out the door -excellent door -excellent More
by wcraig.short
Employees Worked With
September 05, 2024
Michael Alesandrini is the #1 ranked GM in America according to Home & Garden Magazine 2017. Randy Tucker is the man and always takes care of me. according to Home & Garden Magazine 2017. Randy Tucker is the man and always takes care of me. More
by Marty#1
Employees Worked With
September 05, 2024
Terrible experience…despite a scheduled appointment and knowing I was waiting it took the service department almost 3 hours to do an oil change and update the Sync on my F150. Vehicle was parked for almost knowing I was waiting it took the service department almost 3 hours to do an oil change and update the Sync on my F150. Vehicle was parked for almost an hour before they even started. Then I was charged $88 for an oil change that was quoted on their web site as being no charge. When challenged about the cost, my service advisor advised it was a known issue than management was aware of but hasn’t corrected. More
by phshw99
September 04, 2024
Always feel welcome and appreciated when I visit this dealership. Customer here since the late 90’s. dealership. Customer here since the late 90’s. More
by EZRDR84
Employees Worked With
August 31, 2024
Darrick Tolliver made for a perfect first car buying experience. Couldn’t have asked for a smoother experience. Would absolutely purchase a car from Koons Ford Annapolis and Darrick again! experience. Couldn’t have asked for a smoother experience. Would absolutely purchase a car from Koons Ford Annapolis and Darrick again! More
by PWIEDMAIER121
Employees Worked With
Other Employees :
Finance woman I forget here name - also great
August 30, 2024
Great deal , good service. Very receptive to my needs. Have had other dealing with this dealership and all of the positive. Very receptive to my needs. Have had other dealing with this dealership and all of the positive. More
by lmansted
Employees Worked With
August 27, 2024
Brought my 2014 F-150 in for scheduled maintenance. As usual the service I received was excellent! As usual the service I received was excellent! More
by KU4CG
Employees Worked With
August 26, 2024
Very easy to work with. Well organized and efficient. Brandon was a great sales person. Well organized and efficient. Brandon was a great sales person. More
by Renee
August 26, 2024
Good experience everyone was very helpful. And I would shop there again and recommend them to a friend. And I would shop there again and recommend them to a friend. More
by scullington077
Employees Worked With
