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Koons Ford of Annapolis
Annapolis, MD
1,540 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,540 reviews
August 26, 2024
Excellent support and communications from the service department for helping me to get my Mustang engine replaced. department for helping me to get my Mustang engine replaced. More
by NEALCOHEN
Verified Customer
August 26, 2024
Joseph was very knowledgeable and helpful. He was efficient with the paperwork necessary to buy my new car. Great experience! He was efficient with the paperwork necessary to buy my new car. Great experience! More
by grandmadps
Employees Worked With
Other Employees :
Charlita was extremely helpful.
August 25, 2024
very know passionate informed me of all the safety features on the vehicles and how the work features on the vehicles and how the work More
by sonnymu
August 23, 2024
Mike Treese always takes care of my fleet of trucks to keep us on the road. keep us on the road. More
by JMORAN12
August 22, 2024
Dependable. The most recent visit was timely. Service was performed and car ready as promised. Staff are knowledgeable and pleasant ! The most recent visit was timely. Service was performed and car ready as promised. Staff are knowledgeable and pleasant ! More
by SMENGEL522
Employees Worked With
Other Employees :
waiting room vendor VERY nice!
August 22, 2024
Excellent service and employees. Always bring my car to a ford dealership whenever possible for service. Always bring my car to a ford dealership whenever possible for service. More
by spunkya54
August 20, 2024
The service dept was prompt and efficient. Thank you for the GREAT service! Suzanne Vaughn Thank you for the GREAT service! Suzanne Vaughn More
by SUZYVAUGHN2
August 18, 2024
The Service Department has always be superb… Mike is absolutely the best in every respect.. absolutely the best in every respect.. More
by VICARRDE
Employees Worked With
August 18, 2024
Service needs more help. Namely no one there to process payments except service writers! They are too busy Namely no one there to process payments except service writers! They are too busy More
by LGRITZ2711
Employees Worked With
August 17, 2024
Mike Treas is the epitome of customer service. His interpersonal skills are excellent. His explanations are very clear and concise. His interpersonal skills are excellent. His explanations are very clear and concise. More
by SYD0042
Employees Worked With
