Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,532 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,533 reviews
February 10, 2024
Chuck helped me get what I needed and it was a pleasant experience. Go see Chuck! experience. Go see Chuck! More
by Randallj17
Employees Worked With
February 09, 2024
Good Fox dealership was very deserving service I would recommend a friend to this dealership to one of my friends. recommend a friend to this dealership to one of my friends. More
by smccullers42
Verified CustomerFebruary 09, 2024
Very patient And compassionate to a buyer's needs of a vehicle. Allowing a buyer very adequate time to schedule to see the vehicle Working with all the personnel was a very pleasant experience and very pr vehicle. Allowing a buyer very adequate time to schedule to see the vehicle Working with all the personnel was a very pleasant experience and very professional. More
by Used car
February 09, 2024
Five-star rating for the entire staff at Koons Ford of Annapolis. My salesman was Zach, he was a real pleasure to work with, I would consider him to be a friend after that experience. Our loan manager was Annapolis. My salesman was Zach, he was a real pleasure to work with, I would consider him to be a friend after that experience. Our loan manager was equally exceptional with no last-minute surprises. Highly recommend using Koons Ford of Annapolis for their professionalism, respect and courtesy! My wife and I are now customers for life! All the best, Matt Foster More
by mfoster20
Employees Worked With
Zach Swenski
February 09, 2024
Excellent and prompt service, with a short wait time for normal maintenance. The waiting area is very comfortable, complementary drinks and sbacks. The staff is very friendly. normal maintenance. The waiting area is very comfortable, complementary drinks and sbacks. The staff is very friendly. More
by WIL.UTSEY
February 08, 2024
I had one of the best car buying experiences with Chuck. Highly recommend, thanks Chuck! Highly recommend, thanks Chuck! More
by benedict.cozzi
Employees Worked With
February 07, 2024
I've been coming here for over 20 years Always great service and sales . Highly recommend service and sales . Highly recommend More
by WARDDAMIAN101
February 06, 2024
Koons Ford had what I needed in stock. The choice of vehicles is great and the transaction is good. It wasn't to long before I was in my next car. 2020 Fusion. The choice of vehicles is great and the transaction is good. It wasn't to long before I was in my next car. 2020 Fusion. More
by DHRPHOTO1
February 06, 2024
They did a great job fixing the heater in our van and tuning it up. They knew we needed it and were very helpful in getting us in right away. Try appreciative of that. tuning it up. They knew we needed it and were very helpful in getting us in right away. Try appreciative of that. More
by SIEMERP
Employees Worked With
February 05, 2024
Technical is sound, knowledgable and straight shoooters. I felt that they explained the problem and options for resolution. I felt that they explained the problem and options for resolution. More
by BOB_LESUEUR
Employees Worked With
