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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
798 Reviews

798 Reviews of Koons Ford of Annapolis - Service Center

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November 20, 2022

Mike Treas and the service team are great! My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-av More

by BLOCKNTACKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Mike Treas has been a pleasure to work with. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. More

by KIDD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

I dropped off my car the night before my scheduled service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas More

by BBOOTH1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Brought my car in for routine maintenance and Mike Treas was his usual professional self in getting me the service I needed. Thank you ! More

by Charl1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

I did not have an appointment, my battery was bad I had to have it jumped to go to dealer. They took me and replaced battery. Very nice service friendly. More

by sadsamdalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

The dealer was able to fit me into their busy schedule and service was fast and friendly. More

by clh1.grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

We received Great service on our Lincoln Towncar steering problem. Koons Ford has very experienced technicians and a good manager Mike Treas in the service department. We had many years of experience with More

by CHETBOY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We do not know the name of the technician, but the outcome was great.
November 18, 2022

Excellent service again! Had an issue with my tire and needed immediate help. Mike Treas took care of everything and I was back on the road in no time. More

by PCORV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Horrible! They tried to charge me for work that was not authorized, they had no parts to complete the factory recalls with no idea on when the parts would be i More

by michael@naumannplumbing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Schneider
November 18, 2022

Van Manley was a pleasure doing business with on the purchase of my new F450. More

by nllewellyn
Recommend Dealer
Yes
Employees Worked With
Van Manley
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