Koons Tysons Chevy Buick GMC

Worst experience I have ever had with a dealer after buying a new car. They sold me a new car that was damaged, repaired and repainted without any disclosure to me. They lied to me and said they would m buying a new car. They sold me a new car that was damaged, repaired and repainted without any disclosure to me. They lied to me and said they would make it right then turned around and refused to take responsibility and will not return phone calls and emails More

Terrible service. Dropped my car off at the body shop to fix some scratches. They gave it back with more dings and dents in the paint then when I dropped it off. Overs Dropped my car off at the body shop to fix some scratches. They gave it back with more dings and dents in the paint then when I dropped it off. Overspray on both windshields and both side windows. I’ve called several times, left two voicemails, emailed the GM and body shop manger as well as called their customer relations manager. Zero response. Very disappointing. More

Great service my car was in and out. Thank you and have a great day Thank you and have a great day More

Outstanding service as usual. The team at Koons always takes care of their customers. Bill Appell especially does a tremendous job, explaining any problems and proposed solutions. The team at Koons always takes care of their customers. Bill Appell especially does a tremendous job, explaining any problems and proposed solutions. I won’t take my corvette to anyone else for service. More

I will give him my business no hassle no pressure great job and service thank you job and service thank you More

The dealership and service associate were very courteous, prompt, dealt with my initial needs, addressed additional needs, and quickly serviced my vehicle. I left the dealership knowing I could count on my v prompt, dealt with my initial needs, addressed additional needs, and quickly serviced my vehicle. I left the dealership knowing I could count on my vehicle for the numerous extended trips I need to make this summer, and that I can do so without worry. More

Knowledgable service for my Corvette. Picking it up and bringing it back was a great help. I’ve been with Koons and Bill Appell since 1976 and have never been disappointed. Picking it up and bringing it back was a great help. I’ve been with Koons and Bill Appell since 1976 and have never been disappointed. More

John handled my ‘98 Vette and I was pleased by his suggestions and great service. suggestions and great service. More

Excellent customer service! My car was picked up at my home and delivered back to my home which was a big plus with me! Also the issue was addressed and the car was returned in My car was picked up at my home and delivered back to my home which was a big plus with me! Also the issue was addressed and the car was returned in perfect condition and all is well! Will be happy to deal with this dealership in the future! More

Buying a car from this dealership was the smoothest, most enjoyable time I’ve ever had at a car dealership. The lot was full of amazing cars not seen at other lots and the people there made the time fly by. enjoyable time I’ve ever had at a car dealership. The lot was full of amazing cars not seen at other lots and the people there made the time fly by. Especially April and Hamza! Couldn’t recommend them more! More